Detail-oriented with all skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Reliable Cleaning Professional with extensive understanding of detailing and chemical safety procedures. Follows exacting directions and takes initiative to deliver impeccable work. Committed to meeting timelines and being punctual. Reliable with all possesses excellent attention to detail while using professional products, procedures and equipment. Talented at sweeping, scrubbing, waxing and polishing floors. Demonstrates superb and all skills and works without direct supervision. Organized with all jobs successful at providing efficient and quality cleaning services. Offering 2 years of experience and accomplished at fostering long-term relationships.
Skills
Interior cleaning
Able to lift 35 or more lbs.
Fluent in Spanish some what
Experience
Cleaning Contractor, 10/2020 - Current Lowell General Hospital – Lowell, MA,
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
Sanitized frequented areas and equipment using approved supplies.
Strengthened building cleanliness by inspecting perimeters, picking up trash and performing [Task].
Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
Performed dusting, leather and wood surface polishing and wall washing on [Timeframe] basis.
Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
Performed and documented routine inspection and maintenance activities to meet client expectations.
Used digital timekeeping system to document hours worked each day.
Handled and stored hazardous chemicals safely to prevent injury or illness.
Internet Sales Director, 12/2018 - 08/2019 Raley's And Belair – Rio Linda, CA,
Generated monthly reporting analysis of website traffic and social media campaigns to gauge effectiveness of online marketing efforts.
Organized internet leads geographically, chronologically or by product line to optimize distribution to sales staff.
Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.
Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
Exercised proper qualification skills to convert leads in to genuine sales opportunities.
Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
Worked with vendors and supply distributors to negotiate bulk discounts.
Created, managed and automated orders and invoices using order management and invoicing software.
Resolved customer concerns and answered questions quickly to maximize satisfaction.
Used [Software] spreadsheets to track inventory, analyze trends and make forward-thinking business plans.
Brought in over $[Amount] per month in sales by leveraging effective promotional, sales and customer service strategies.
Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
Sold and shipped average of [Number] items per week.
Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
Handled all aspects of business, including accounting, purchasing and web design.
Defined strategies and created a plan to achieve ambitious operational objectives.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Delivered [product or service] to customer locations on time.
Handled all delegated tasks, including [Task] and [Task].
Scheduling Coordinator, 04/2019 - 05/2019 Galaxy Flooring Production – City, STATE,
Revised production schedules to account for changing designs, shortages and other types of interruptions.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Submitted new system orders and completed related paperwork.
Delivered production schedules to [Type] team to provide established timeframes for [Action].
Promoted 100% government regulation adherence by maintaining confidential documentation and complying with international trip customs and cabotage laws.
Updated reports and daily logs for management use and permanent files.
Provided delay updates and information regarding special circumstances.
Implemented pilot overtime process to save charter outsourcing costs.
Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
Scheduled and confirmed appointments.
Verified prices and computed totals to complete accurate invoices.
Collaborated with management, sales and engineering to adjust plans and maintain targets.
Decreased work flow stoppage by monitoring member certifications, developing crew lines and training staff on preferential bidding systems.
Entered information into [Software] to update [Type] and status reports.
Consulted with department supervisors and [Type] teams to evaluate needs and discuss corrective actions for individual concerns.
Set up delivery of [Type] materials to arrive in time for production start date.
Documented production volume, materials consumption and quality issues in [Software] to keep management well-informed and support proactive planning.
Streamlined operational efficiencies by assigning crew schedules while adhering to contractual and FAA restrictions.
Outlined production commitments and timetables using sales forecast information.
Purchased goods to maintain stock and prepare for assembly of [Product or Service].
Optimized inventory by placing timely orders and improving organization of supplies.
Planned and delegated work to meet planned project and production goals.
Analyzed demand and recommended updates to calendar schedule.
Monitored project progress and presented status to leaders to solve productivity issues.
Cashier, 03/2016 - 05/2016 Dollar Tree Stores – City, STATE,
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Resolved issues with cash registers, card scanners and printers.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Assisted with purchases, locating items and signing up for rewards programs.
Processed [Number] transactions per day with exceptional accuracy.
Learned roles of other departments to provide coverage and keep store operational.
Trained new team members in cash register operation, stock procedures and customer service.
Increased sales [Number]% by suggesting specific purchases to customers.
Scanned customer purchases, supporting transactions to streamline sales process.
Received payments for [Product or Service] and issued receipts.
Education and Training
High School Diploma: , Expected in 06/1997 - Lithia Springs Comprehensive High School - Lithia Springs, GA GPA:
Accomplishments
Improved delivery of all by realizing overall increase in customer satisfaction and cost efficiency.
Exceeded sales goals by an average of 30% in 1 year
Created highly effective new ideas that significantly impacted efficiency and improved operations.
Led team to achieve all, earning recognition from upper management and financial reward.
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