Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Detail-oriented customer service worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.
Skills
- Able to lift 60 lbs.
- Very friendly
- Able to work through stressful situations
- Interior and exterior cleaning
- Communication skills
- Sanitization techniques
- Organization
Education and Training
Braman High School Braman, OK Expected in 05/2007 ā ā High School Diploma : - :
Experience
Bluegreen Resorts - Cleaner
Pigeon Forge, TN, 05/2020 - 06/2021
Pigeon Forge, TN, 05/2020 - 06/2021
- Performed daily dusting, leather and wood surface polishing and wall washing.
- Took rugs and mats from interior floors to beat dust outside of building.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Restocked supplies, replacing toiletries, liners and soaps.
- Collected trash from floors within hallways, bathrooms and work areas.
- Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
Marriott International - Waitress
Phenix City, AL, 06/2019 - 11/2019
Phenix City, AL, 06/2019 - 11/2019
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Set up dining room to meet hospitality and service standards.
- Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
- Cleared table and bussed dishes to allow for quick setups.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Relayed orders and special requests to cooks.
- Calculated charges, issued table checks and collected payments from customers.
- Provided timely checks on guest needs and brought requests.
- Calculated accurate bill amounts and processed cash and credit card payments.
- Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
- Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Mary Greeley Medical Center - Home Care Aide
Ames, IA, 05/2018 - 08/2018
Ames, IA, 05/2018 - 08/2018
- Maintained clean and well-organized environment for client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Planned optimal meals based on established nutritional plans.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Assisted patients with personal care to alleviate burden on family members.
Azria Health - Cna/cma
Central City, NE, 04/2011 - 01/2018
Central City, NE, 04/2011 - 01/2018
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Monitored vital signs during medication administration to quickly identify any complications.
- Maintained medication stock and performed cleaning of patient rooms and equipment.
- Assessed patient needs in response to medications.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Administered scheduled drugs, including schedule 3 and schedule 2 narcotics under direct supervision of licensed nurse.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Obtained, recorded and reported patient vital signs as needed for medication administration.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
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Resume Overview
School Attended
- Braman High School
Job Titles Held:
- Cleaner
- Waitress
- Home Care Aide
- Cna/cma
Degrees
- High School Diploma
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