LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Reliable Cleaning Professional with extensive understanding of detailing and chemical safety procedures. Follows exacting directions and takes initiative to deliver impeccable work. Committed to meeting timelines and being punctual.

Dependable and hardworking [Job Title] skilled in keeping interior and exterior spaces clean and well-maintained. Knowledgeable about sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and all other types of routine and deep cleaning. Seeking new position with room for advancement and chance to contribute to team success.

Detail-oriented [Job Title] skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.

Skills
  • Buffing and waxing
  • Interior and exterior cleaning
  • Able to lift [Number] lbs.
  • Exceptional time management
  • Mixing cleaning chemicals
  • Floor waxing
  • Rug shampooing
  • Administrative support
  • Relationship development
  • Supervision
  • Customer service
  • Team management
Education and Training
Dyer County High School Newbern, TN Expected in 05/2019 GED : - GPA :
Experience
The Cleaning Authority - Cleaner
North Andover, MA, 10/2018 - 08/2019
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Performed dusting, leather and wood surface polishing and wall washing on [Timeframe] basis.
Tmx Finance Family Of Companies - Customer Service Representative
Jacksonville, AL, 06/2015 - 01/2018
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
  • Documented conversations with customers to track requests, problems and solutions.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Evaluated customer account information to assess current issues and determine potential solutions.
Compass Group Usa Inc - Janitorial Supervisor
Goodyear, AZ, 04/2013 - 06/2015
  • Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
  • Trained staff to follow team standards and use efficient techniques.
  • Managed team supplies to maintain budgets and meet work demands.
  • Checked quality of work regularly through inspections and official assessments.
  • Maintained equipment with focus on preventive and predictive methods to keep costs low and avoid breakdowns.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
Towne Park Ltd. - Swing Manager
Monterey, CA, 05/2009 - 09/2012
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Trained workers to close skill gaps and improve overall productivity.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Inspected freezers and refrigerators prior to each shift to check temperatures levels, verifying proper functionality.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

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Resume Overview

School Attended

  • Dyer County High School

Job Titles Held:

  • Cleaner
  • Customer Service Representative
  • Janitorial Supervisor
  • Swing Manager

Degrees

  • GED

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