While working at United Airlines for seven years, I became skilled in multi-tasking and coordinating the work of others in a demanding, high-stress atmosphere.This was accomplished in an environment where safety was critical. I was also a high-energy Customer Service Agent skilled in conflict resolution through proactive communication.
While working as a volunteer at Children's Hospital, I worked with children ranging in age from infant to late teens. I spent time building relationships with them and their family, specifically their siblings. I aided in showing the necessary involvement of the family unit in the care and recovery of their child.
Basic Life Support (BLS) Certification 2013-2015
CPR certified through American Heart Association 2013-2015
Assisted patients with healing and recovery through therapeutic play.
Evaluated patient care needs, prioritized treatment and maintained safe patient cares.
Specifically worked with children who had special medical needs (such as spina bifida and autism).
Took vital signs, administered medications, gave feedings, and taught parents about conditions and status of children.
Worked with families, patients and medical staff to create a working recovery plan for specific patients in planned care team meetings.
Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
Penny Peterson, Oncology Nurse at Children's: 612-269-2609
Jennifer Van Proosdey, Volunteer Services Coordinator: 612-813-6200
Anna Case, Nursing Assisstant & Friend: 612-251-5713
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