Childcare Provider resume example with 5 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children of different ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient in many regulations and procedures.

Reliable Customer Service Representative with considerable track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

  • Behavior management techniques
  • Age-appropriate activities
  • Recordkeeping requirements
  • Creative arts talent
  • Reading skills
  • Sanitation understanding
  • Housekeeping abilities
  • Safety understanding
  • Lesson plan development
  • Early childhood knowledge
  • Problem resolution
  • First Aid/CPR
  • Team building
  • Team management
  • Security systems
  • Supervision
  • Relationship development
  • Planning and coordination
  • Organization
  • Customer service
08/2018 to Current
Childcare Provider The Edge Fitness Clubs Saint Ann, MO,
  • Improved group and individual behavior with positive management strategies.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Provided exceptional care to groups of up to four children between ages 3 months and 5 year olds.
  • Incorporated music and art activities to encourage creativity and expression.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
  • Secured indoor and outdoor premises to protect children under care.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
  • Organized and planned age-appropriate lessons involving reading, crafts, science and cognitive development.
  • Led children in tidying up, handwashing and dressing to teach responsibility.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Maintained organized and clean classroom and work areas.
  • Assisted children in development of social, communication and problem-solving skills.
  • Recorded information about behavior, food served and medications administered.
  • Enforced rules to teach manners and maintain safe environment.
  • Kept children safe and secure at all times.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
05/2017 to 12/2018
Hostess Shepherd Of The Valley Austintown, OH,
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Calculated charges, issued table checks and collected payments from customers.
  • Answered telephone to provide establishment information and take party reservations.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
01/2017 to 07/2018
Customer Service Representative Altra Holdings, Inc. PA, State,
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Educated customers on special pricing opportunities and company offerings.
  • Reviewed account and service histories to identify trends and issues.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Set up and activated customer accounts.
  • Documented conversations with customers to track requests, problems and solutions.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
05/2016 to 11/2017
Recreation Leader Jackson Health System North Miami Beach, FL,
  • Participated in games and recreational activities which encouraged individuals and staff to join in.
  • Protected safety of every person enjoying recreational activities at [Location] by enforcing disciplined and consistent policies.
  • Engaged with participants to encourage involvement in different recreational activities.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Helped participants enjoy activities while ensuring adherence to protocol.
Education and Training
Expected in 2017
High School Diploma:
Horlick High School - Racine, WI
  • First Aid/CPR

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Resume Overview

School Attended

  • Horlick High School

Job Titles Held:

  • Childcare Provider
  • Hostess
  • Customer Service Representative
  • Recreation Leader


  • High School Diploma

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