Checker Resume Example
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CHECKER
Summary
I've always moved up quickly in any position I start off as.. I'm a quick learner and good at working alone or with others.. I strongly believe that Teamwork Makes The Dream work..
Skills
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Experience
Checker | 03/2020 to 07/2020Coca-Cola Bottling Co. Consolidated - Greenville , NC
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Assisted with purchases, locating items and signing up for rewards programs.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer service.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Assisted customers with account updates, new service additions and promotional offers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Operated cash register, collected payments and provided accurate change.
- Inspected items for damage and obtained replacements for customers.
Assistant General Manager | 03/2019 to 10/2019Inspire Brands - Canton , MA
- Motivated and led team members to work together to achieve targets.
- Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Limited utility, equipment, labor and food expenses by implementing cost-control strategies.
- Assessed customer needs and requirements to effectively provide product pricing.
- Strategized long-term business needs while generating guest relations feedback for process improvements.
- Analyzed sales presentations to cultivate projects that communicated product quality and market comparison.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Supervised critical tasks, including budget implementations, employee reviews, training and scheduling for projects.
- Tracked comment card data, logging information to identify marketing trends, needs for improvement and guest satisfaction.
- Efficiently met business targets to provide streamlined operations performance.
- Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
- Planned and updated menus to capitalize on changing trends in customer preferences.
- Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Identified customer needs and delivered relevant product solutions and promotions.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Monitored cash intake to eliminate discrepancies.
Lead Server Trainer | 12/2017 to 03/2019Red Robin Gourmet Burgers - City , STATE
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Sought out and implemented methods to improve service and team performance to boost business sustainability.
- Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
- Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
- Calculated charges, issued table checks and collected payments from customers.
- Controlled portion sizes and garnishing for optimal cost controls.
Education and Training
Eisenhower High School - - City,State | | High School Diploma05/1991
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Resume Strength
- Word choice
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Resume Overview
School Attended
- Eisenhower High School
Job Titles Held:
- Checker
- Assistant General Manager
- Lead Server Trainer
Degrees
- Eisenhower High School - City , State | High School Diploma
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