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Checker Resume Example

Love this resume?Build Your Own Now
CHECKER
Summary

I've always moved up quickly in any position I start off as.. I'm a quick learner and good at working alone or with others.. I strongly believe that Teamwork Makes The Dream work..

Skills
  • Loss prevention
  • Merchandise stocking/inventory
  • Customer assistance
  • POS systems
  • Liquor regulations and compliance
  • Issue resolution
  • Cash drawer/Safe balancing & management
  • Staff mentoring/training q
  • Proficient in MS Office
  • Proficient in Windows
  • Strong interpersonal skills
  • Over 30 years in Customer Service
Experience
Checker | 03/2020 to 07/2020Coca-Cola Bottling Co. Consolidated - Greenville , NC
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Inspected items for damage and obtained replacements for customers.
Assistant General Manager | 03/2019 to 10/2019Inspire Brands - Canton , MA
  • Motivated and led team members to work together to achieve targets.
  • Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
  • Limited utility, equipment, labor and food expenses by implementing cost-control strategies.
  • Assessed customer needs and requirements to effectively provide product pricing.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Analyzed sales presentations to cultivate projects that communicated product quality and market comparison.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Supervised critical tasks, including budget implementations, employee reviews, training and scheduling for projects.
  • Tracked comment card data, logging information to identify marketing trends, needs for improvement and guest satisfaction.
  • Efficiently met business targets to provide streamlined operations performance.
  • Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Identified customer needs and delivered relevant product solutions and promotions.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Monitored cash intake to eliminate discrepancies.
Lead Server Trainer | 12/2017 to 03/2019Red Robin Gourmet Burgers - City , STATE
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
  • Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
  • Calculated charges, issued table checks and collected payments from customers.
  • Controlled portion sizes and garnishing for optimal cost controls.
Education and Training
Eisenhower High School - - City,State | | High School Diploma05/1991
Build Your Own Now

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
  • Word choice
  • Strong summary

Resume Overview

School Attended

  • Eisenhower High School

Job Titles Held:

  • Checker
  • Assistant General Manager
  • Lead Server Trainer

Degrees

  • Eisenhower High School - City , State | High School Diploma

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