Checker Resume Example Company Name

CHECKER

Summary

I've always moved up quickly in any position I start off as.. I'm a quick learner and good at working alone or with others.. I strongly believe that Teamwork Makes The Dream work..

Skills

Loss prevention
Merchandise stocking/inventory
Customer assistance
POS systems
Liquor regulations and compliance
Issue resolution

Cash drawer/Safe balancing & management
Staff mentoring/training q
Proficient in MS Office
Proficient in Windows
Strong interpersonal skills
Over 30 years in Customer Service

Experience

Checker | 03/2020 to 07/2020Company Name - City, State

Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Assisted with purchases, locating items and signing up for rewards programs.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer service.
Promoted specific item options to drive sales and achieve add-on purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Assisted customers with account updates, new service additions and promotional offers.
Properly verified customer identification for alcohol or tobacco purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Operated cash register, collected payments and provided accurate change.
Inspected items for damage and obtained replacements for customers.

Assistant General Manager | 03/2019 to 10/2019Company Name - City, State

Motivated and led team members to work together to achieve targets.
Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.
Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
Limited utility, equipment, labor and food expenses by implementing cost-control strategies.
Assessed customer needs and requirements to effectively provide product pricing.
Strategized long-term business needs while generating guest relations feedback for process improvements.
Analyzed sales presentations to cultivate projects that communicated product quality and market comparison.
Managed store cash intake with high accuracy and prepared daily bank deposits.
Supervised critical tasks, including budget implementations, employee reviews, training and scheduling for projects.
Tracked comment card data, logging information to identify marketing trends, needs for improvement and guest satisfaction.
Efficiently met business targets to provide streamlined operations performance.
Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
Planned and updated menus to capitalize on changing trends in customer preferences.
Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules.
Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
Identified customer needs and delivered relevant product solutions and promotions.
Worked with management to plan and implement special events to boost customer numbers and profits.
Monitored cash intake to eliminate discrepancies.

Lead Server Trainer | 12/2017 to 03/2019Company Name - City, State

Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Collaborated with host, bus person and cook to serve up food and beverage options.
Sought out and implemented methods to improve service and team performance to boost business sustainability.
Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Priced and ordered food products, kitchen equipment and food service supplies.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
Calculated charges, issued table checks and collected payments from customers.
Controlled portion sizes and garnishing for optimal cost controls.

Education and Training

Eisenhower High School - - City,State | | High School Diploma05/1991

Resume Overview

School Attended

Eisenhower High School

Job Titles Held:

Checker
Assistant General Manager
Lead Server Trainer

Degrees

Eisenhower High School - City , State | High School Diploma

Checker Resume Example

Resume Score: 80%

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