High energy individual with a multi-faceted background of experience in a wide range of professional environments. Experience in project management, compliance monitoring, development and assessment of requests for proposals (RFPs), and collaborating with government and local agencies. Excellent budget management and negotiation skills. Fluent communication and presentation skills in English and American Sign Language.
•telecommunications relay services •
•budget management and analysis
•action plan and community-based initiative development
•data analysis and reporting
•requests for proposals
•intercultural competence strategic partnership development
•programmatic outreach program development
•American Sign Language
•Federal Communication Commission (FCC)
•News reporting/Community Correspondence
•Verbal and written communication skills
Nominated and awarded the AT&T CIS Service Excellence Award for supporting the implementing of key requirements for the California Relay contract in areas of outreach, marketing, development of the deaf-blind culture and technology training, mentoring coaching and training of channel managers and product managers.
Facilitated the filming of tutorial relay videos in house, saving AT&T approximately $40K in film production costs.
Certification of John E. Anderson Graduate School of Management
Multidimensional Leaders' Institute
Microsoft Office Suite • telecommunication services and devices for deaf and hard of hearing (captioned telephone, TTY, Video Relay Service) • certified social media marketing and management • website maintenance
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