Cena resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Professional and mature
  • Strong problem solver
  • Advanced MS Office Suite knowledge
  • Resourceful
  • Dedicated team player
  • Strong interpersonal skills
  • Understands grammar
  • Medical terminology
  • Meeting planning
  • Schedule management
  • Self-starter
  • Billing and coding
  • Patient charting
  • Customer service mindset
  • Excellent verbal communication
  • Cheerfulness
  • Enthusiasm
  • Receive return merchandise
  • Professional appearance
  • Efficiency
  • Charting and recording
  • Child abuse prevention
  • Understands developmental disorders
  • Active listener
  • Basic clerical knowledge
  • Skilled in working with special needs children
  • Reliable and punctual
  • Excellent communication skills
  • Friendly
  • Cheerful and energetic
  • Approachable
  • Complex problem solver
  • Behavior management techniques
  • CPS guidelines awareness
  • Dependable
  • Emergency procedures
  • Allergic reaction procedures
  • Lesson plan development
  • Engaging
  • Playful
  • First aid certificate
  • Interpersonal communication
  • Housekeeping
  • Strong computer skills
  • Arts, crafts and games
  • Self-motivated
  • Reliable
  • Allergen knowledge
  • Teamwork oriented
  • Event planning and logistics
  • Journalism background
  • Excellent interpersonal skills
  • Valid Michigan driver’s license
  • Strong communicator
  • Culturally-sensitive
  • Creative
  • Sales and marketing
  • Social networking expert
  • Skilled multi-tasker
  • Fast learner
  • Detail-oriented
  • Deadline-driven
  • Crisis prevention intervention
  • Passionate about servicing the Community
  • First Aid certified
  • Family and children's programs knowledge
  • Mental health systems
  • Natural leader
  • HIPAA guidelines
  • Experience with at-risk youth
  • Crisis Prevention and Intervention training (CPI)
  • Troubleshooting specialist
  • Fabrication professional
  • Sheet metal installations
  • Welding safety precautions
  • Crane/hoist expert
  • Quality assurance authority
  • Initiative to work independently
  • Strategic thinker
  • Quality inspection professional
  • Metal working ability
  • Production scheduling familiarity
  • Advanced computer skills
  • Self-directed
  • Culinary skills
  • Proper phone etiquette
  • Independent worker
  • Animal lover
  • Strong interpersonal skills
  • Understands grammar
  • Computer-savvy
  • Labor relations
  • Medical terminology
  • Critical thinker
  • Administrative support specialist
  • Quality Control
  • Health and Safety Regulations
  • Manufacturing Processes
  • Product Inspections
  • Lean Manufacturing
  • Raw Materials Processing
  • Distribution of Goods
  • Operation Monitoring
  • Equipment Maintenance
  • Knowledge of ISO 9000 and Kaizen
  • Able to work independently and as a member of a team
  • Comfortable with diverse populations
  • Ability to maintain accurate client records
  • Experience performing assessments
  • Experience with Medical documentation
  • Excellent relationship building skills
  • Familiarity with Electronic Medical Records
  • Experience working in a clinical setting
  • Knowledge of health education information
  • Proficient writing skills
  • Team-player
  • Understanding of communicable disease prevention and control
Achieved revenue goal of $200 per month.Increased team efficiency 20% through implementation of various process improvements.Coordinated all department functions for team of 25Increased office organization by developing more efficient filing system and customer database protocols. Successfully planned and executed multicultural directorDeveloped and implemented company’s first employee manual outlining all proper business procedures and office policies. meetings, lunches and special events for groups of 30 employees. employees. Cleaned facilities at a rate of at least 20,000 square feet per hour. Received the Gold Award for “Best Custodian of the Year” in 2014. Commended for having a perfect attendance for 2 months. Contributing author to "TEEN PREGNANCY AWARENESS" published in Kalamazoo Gazette in 11/1997.
Current to Current
CENA Munson Medical Center Grayling, MI,
Developed patient care plans, including assessments, evaluations, and nursing diagnoses. Assisted patients with multiple chronic diagnoses, including COPD and asthma. Helped physicians examine and treat patients by assisting with instruments, injections and suture removal. Made appropriate interventions by reading and interpreting fetal heart monitors. Supported patients with customized patient teaching tools. Assisted physicians in focus studies on subject of prenatal care. Delegated staff nurse duties. Achieved departmental goals and objectives by instituting new processes and standards for in-patient care. Ensured efficacy of treatments through monitoring of treatment regimens. Provided treatment within scope of practice as defined by state law. Frequently commended for maintaining the safety, respect and dignity of residents. Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics. Coordinated with doctors and registered nurses to develop care plans for patients. Cleaned and sterilized instruments and disposed of contaminated supplies. Organized, updated and maintained over 200 patient charts. Recorded patients' medical history, vital statistics and test results in medical records. Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials. Acted as patient advocate and implemented total patient care as part of a nursing team covering 8-10 high acuity patients per shift. Trained 10 staff nurses to provide top-quality patient care. Ensured HIPAA compliance. Ensured proper care for victims of domestic violence who presented to urgent care clinic. Educated patients about their treatments. Provided DHS (Department of Health Services) with corrective action plans. Evaluated health education needs of patients and provided necessary training and instruction. Tested patients' blood glucose levels. Utilized strong assessment skills to determine necessary patient care. Obtained vitals for a floor of 25 patients per shift. Provided on-call care at all times of day and night.
08/2013 to 2014
Cleaning Technician Service Professor Kalamazoo, MI,
Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays. Polished furniture and metal fixtures. Gathered and emptied trash and recycling bins. Dusted and mopped all hard surfaces. Cleaned Venetian blinds, including washing and vacuuming them. Set up and took down chairs and tables. Raked leaves, cut and watered grass and picked up garbage to maintain grounds. Wet mopped and spot mopped public corridors, washrooms and classrooms. Cleaned and restocked cafeteria items. Dusted furniture, walls, machines and equipment. Stripped, sealed, finished and polished floors. Notified building managers about needed repairs and replacement equipment. Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors. Inspected previously washed dishes to check for cleanliness. Cleaned dormitories, athletic buildings, lab and research areas, academic buildings and office areas. Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs. Emptied all trash cans and replaced liners. Maintained all janitorial equipment in a clean, safe and operable condition. Operated janitorial equipment properly and safely. Traveled to and from work sites in a timely manner. Responded to teacher and staff requests for building and maintenance repairs and cleanups. Moved and carried equipment and furniture. Removed breakfast and lunch garbage after each meal period. Cleaned and maintained bathrooms and showers and swept and mopped floors. Removed soiled service ware and set tables with clean silverware and glassware. Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.
09/2003 to 05/2004
Community Service Coordinator Community Solutions, Inc. Santa Barbara, CA,
Maintained thorough records of student attendance and grades. Maintained regularly-scheduled office hours to advise and assist students. Kept abreast of developments in the field by reading current literature and attending professional conferences. Initiated thought-provoking classroom discussions to help students develop their critical thinking abilities. Inspired students to translate their academic interests into the real world by taking positive actions. Lectured and communicated effectively with students from diverse backgrounds. Challenged and motivated students through in-depth lectures and discussions. Emphasized the importance of academic honesty with students and instructed them on proper citation of research sources. Chaired the Faculty Development Committee and led monthly faculty forums. Established course website to make updated handouts and other resources available to students at all times. Communicated with the registrar’s office to review and process requests for requirements waivers. Counseled undergraduates in regard to educational and professional goals. Maintained strong ties with alumni to foster long-term philanthropic support with the school.
Expected in 2005
High School Diploma: Criminal Justice, Psychology
Olivet College - Olivet, MI
Expected in
: Law Enforcement, Psychology
Kalamzoo Valley - Kalamazoo, MI
Expected in 2010
High School Diploma: Medical Assistant
Everest Institute - Kalamazoo, Michigan
3.87 GPA. Coursework includes Microsoft Excel, Database Management and Information Technology. Coursework includes Microsoft Excel, Database Management and Information Technology.
Expected in
: Psychology
University of Phoenix - Kalamazoo, MI
Expected in
: Family Studies
Western Michigan University - Kalamazoo, MI

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Resume Overview

School Attended

  • Olivet College
  • Kalamzoo Valley
  • Everest Institute
  • University of Phoenix
  • Western Michigan University

Job Titles Held:

  • CENA
  • Cleaning Technician
  • Community Service Coordinator


  • High School Diploma
  • High School Diploma

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