Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training Motivated to learn, grow and excel in anything and everything I do
Skills
Tube feedings and medications familiarity
Patient-focused care
Dementia and Alzheimer's knowledge
Responding to emergencies
Supporting Personal Needs
Recording Vital Signs
Patient Relations
Patient Management
Documenting Behaviors
Patient Care
Bathing
Compassionate caregiver
Patient Assessments
Compassionate
Efficient and reliable team player
Direct Patient Care
Cash register operations
Refunds and exchanges
Product upselling
Payment collection
Credit card processing
Customer assistance
Stocking and Replenishing
POS Systems
Point of Sale Knowledge
Liquor Law Compliance
Identification Checks
Drawer Management
Cash Drawer Management
Bagging and Packaging
Merchandise Restocking
Cash Register Operation
ID Verification
Refund Handling
Maintaining Store Appearance
Product Restocking
Currency Sorting
Currency counting
Shelf-cleaning
Friendly demeanor
Price changes
Money handling
Time management skills
Coaching and mentoring
Cash Handling
Cash register skills
Check cashing
Product knowledge
Cleaning and sanitizing
Coupons and gift cards
Store merchandise stocking
Payment processing
Question responses
Multi-tasking ability
Good telephone etiquette
Customer Relations
Exemplary communication
Cleanliness
Basic math skills
Work History
CENA, 09/2018 to 04/2020 Munson Medical Center – Frankfort, MI,
Maintained excellent attendance record, consistently arriving to work on time.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Developed team communications and information for shift change meetings.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Obtained client medical history, including medication information, symptoms and allergies.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Promoted good oral and personal hygiene by aiding [Type] patients with shaving, bathing and teeth brushing.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Delivered individualized patient care by recording vital signs, documenting observations, administering medication treatments and evaluating patient needs.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep track of any changes.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Cared for average of 20 patients per 8hour shift in assisted facility, delivering high-quality, efficient support to meet all needs.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to Head Nurse
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Resident Aide, 07/2016 to 12/2018 Five Points Healthcare – Ponte Vedra, FL,
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Janitor, 03/2013 to 05/2014 Cobb-Vantress – Albany, KY,
Maintained specialty spaces such as chemistry laboratories by cleaning with safe solvents.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Worked on team of 4 staff members to service 6 buildings daily.
Sanitized, cleaned and scrubbed restroom fixtures and surfaces in detail.
Cleaned, vacuumed and dusted all areas of building to maintain organized, professional appearance for employees and clients.
Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing products to alleviate germs.
Cleaned offices and common areas, emptied trash and restocked supplies in restrooms.
Delivery Driver, 10/2012 to 05/2014 Chesterfield County, Va – Chesterfield, VA,
Collected money or signutures in payments for completed deliveries and services daily.
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Kept detailed records of sales, payments and completed or in-progress deliveries.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Fostered positive working relationships with customers by responding to questions and concerns.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Boosted revenues by upselling and cross-selling products to new and established customers.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Loaded truck and properly secured items to prevent damage for over 5 deliveries.
Submitted receipts and money received from deliveries at end of each shift.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Handled customer concerns and issues effectively
Maintained clean and orderly appearance while on shift.
Completed all necessary paperwork using neat and legible handwriting.
Interpreted maps and followed written and verbal directions.
Reported customer questions, issues and complaints to management.
Documented sales by recording order information.
Followed all company policies and procedures during shift.
Verified load against delivery ticket before beginning every shift.
Interacted with customers to determine needs and opportunities for additional sales.
Maintained delivery vehicle at serviceable level by cleaning interior and exterior and checking oil and fuel levels.
Collaborated with customer service teams and management to resolve order issues or customer complaints.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
Secured food to prevent loss and maintain freshness during transport.
Presented customers with bills and receipts to collect payment for items delivered.
Verified orders prior to completing deliveries to avoid customer complaints.
Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
Formed personal rapport with customers to promote repeat business and skillfully represent.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Processed payments by accepting cash, checks and credit and debit card payments.
Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
Guest Assistant, 07/2010 to 05/2012 Unitypoint Health – Peoria Heights, IL,
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Obtained client medical history, including medication information, symptoms and allergies.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Delivered individualized patient care by recording vital signs, documenting observations, administering medication treatments and evaluating patient needs.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurse informed of changes.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Cared for average of 22 patients per shift in assisted living facility, delivering high-quality, efficient support to meet all needs.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cashier, 01/2006 to 04/2010 Pepsico – Idaho Falls, ID,
Operated cash register for cash, check and credit card transactions with 97% accuracy.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Counted cash in register drawer at beginning and end of shift.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked prices for customers and processed items sold by scanning barcodes.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Prepared and submitted end-of-shift reports using [Software].
Assisted customers by answering questions and fulfilling requests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Educated customers on promotions to enhance sales.
Completed sales in excess of money with near-zero error rate using POS system.
Used cash registers and POS systems to request and record customer orders and compute bills.
Reviewed weekly sales circulars and monitored price changes.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Answered questions about store policies and concerns to support positive customer experiences.
Helped over 1000 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Performed inventory control, such as counting and stocking merchandise.
Consistently lifted materials weighing as much as 50 pounds.
Used time management and efficient cleaning methods to meet deadlines.
Emptied trashcans and transported waste to collection areas.
Laborer, 07/1997 to 04/1998 Olgoonik Development, Llc – Colorado Springs, CO,
Worked alongside team to accomplish work goals according to schedule.
Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
Loaded, unloaded and moved material to and from storage and production areas.
Worked with speed and accuracy to consistently meet production standards.
Produced parts and assemblies quickly and efficiently within tolerances.
Notified supervisors of defective equipment or material.
Participated in safety seminars.
Assisted team members with tasks that require group effort.
Cleaned job site after each shift.
Education
High School Diploma: , Expected in Belding Adult Education - Belding, MI, GPA:
Skills
Tube feedings and medications familiarity
Patient-focused care
Dementia and Alzheimer's knowledge
Responding to emergencies
Supporting Personal Needs
Recording Vital Signs
Patient Relations
Patient Management
Documenting Behaviors
Patient Care
Bathing
Compassionate caregiver
Patient Assessments
Compassionate
Efficient and reliable team player
Direct Patient Care
Cash register operations
Refunds and exchanges
Product upselling
Payment collection
Credit card processing
Customer assistance
Stocking and Replenishing
POS Systems
Point of Sale Knowledge
Liquor Law Compliance
Identification Checks
Drawer Management
Cash Drawer Management
Bagging and Packaging
Merchandise Restocking
Cash Register Operation
ID Verification
Refund Handling
Maintaining Store Appearance
Product Restocking
Currency Sorting
Currency counting
Shelf-cleaning
Friendly demeanor
Price changes
Money handling
Time management skills
Coaching and mentoring
Cash Handling
Cash register skills
Check cashing
Product knowledge
Cleaning and sanitizing
Coupons and gift cards
Store merchandise stocking
Payment processing
Question responses
Multi-tasking ability
Good telephone etiquette
Customer Relations
Exemplary communication
Cleanliness
Basic math skills
Work History
CENA, 09/2018 to 04/2020 Rose Gardens Assited Living – Pigeon, MI
Maintained excellent attendance record, consistently arriving to work on time.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Developed team communications and information for shift change meetings.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Obtained client medical history, including medication information, symptoms and allergies.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Promoted good oral and personal hygiene by aiding [Type] patients with shaving, bathing and teeth brushing.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Delivered individualized patient care by recording vital signs, documenting observations, administering medication treatments and evaluating patient needs.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep track of any changes.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Cared for average of 20 patients per 8hour shift in assisted facility, delivering high-quality, efficient support to meet all needs.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to Head Nurse
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Resident Aide, 07/2016 to 12/2018 Talski's AFC Home – Bad Axe, MI
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Janitor, 03/2013 to 05/2014 Hemlock Semiconductor Corporation And Hemlock Semiconductor LLC – Hemlock, MI
Maintained specialty spaces such as chemistry laboratories by cleaning with safe solvents.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Worked on team of 4 staff members to service 6 buildings daily.
Sanitized, cleaned and scrubbed restroom fixtures and surfaces in detail.
Cleaned, vacuumed and dusted all areas of building to maintain organized, professional appearance for employees and clients.
Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing products to alleviate germs.
Cleaned offices and common areas, emptied trash and restocked supplies in restrooms.
Delivery Driver, 10/2012 to 05/2014 Hungry Howie's – Freeland, MI
Collected money or signutures in payments for completed deliveries and services daily.
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Kept detailed records of sales, payments and completed or in-progress deliveries.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Fostered positive working relationships with customers by responding to questions and concerns.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Boosted revenues by upselling and cross-selling products to new and established customers.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Loaded truck and properly secured items to prevent damage for over 5 deliveries.
Submitted receipts and money received from deliveries at end of each shift.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Handled customer concerns and issues effectively
Maintained clean and orderly appearance while on shift.
Completed all necessary paperwork using neat and legible handwriting.
Interpreted maps and followed written and verbal directions.
Reported customer questions, issues and complaints to management.
Documented sales by recording order information.
Followed all company policies and procedures during shift.
Verified load against delivery ticket before beginning every shift.
Interacted with customers to determine needs and opportunities for additional sales.
Maintained delivery vehicle at serviceable level by cleaning interior and exterior and checking oil and fuel levels.
Collaborated with customer service teams and management to resolve order issues or customer complaints.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
Secured food to prevent loss and maintain freshness during transport.
Presented customers with bills and receipts to collect payment for items delivered.
Verified orders prior to completing deliveries to avoid customer complaints.
Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
Formed personal rapport with customers to promote repeat business and skillfully represent.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Processed payments by accepting cash, checks and credit and debit card payments.
Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
Guest Assistant, 07/2010 to 05/2012 Cartel Inns Of Tri-cities – Bay City, MI
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Obtained client medical history, including medication information, symptoms and allergies.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Delivered individualized patient care by recording vital signs, documenting observations, administering medication treatments and evaluating patient needs.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurse informed of changes.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Cared for average of 22 patients per shift in assisted living facility, delivering high-quality, efficient support to meet all needs.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cashier, 01/2006 to 04/2010 Admiral Petroleum – Bay City, MI
Operated cash register for cash, check and credit card transactions with 97% accuracy.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Counted cash in register drawer at beginning and end of shift.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked prices for customers and processed items sold by scanning barcodes.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Prepared and submitted end-of-shift reports using [Software].
Assisted customers by answering questions and fulfilling requests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Educated customers on promotions to enhance sales.
Completed sales in excess of money with near-zero error rate using POS system.
Used cash registers and POS systems to request and record customer orders and compute bills.
Reviewed weekly sales circulars and monitored price changes.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Answered questions about store policies and concerns to support positive customer experiences.
Helped over 1000 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Performed inventory control, such as counting and stocking merchandise.
Consistently lifted materials weighing as much as 50 pounds.
Used time management and efficient cleaning methods to meet deadlines.
Emptied trashcans and transported waste to collection areas.
Laborer, 07/1997 to 04/1998 ITH – Midland , MI
Worked alongside team to accomplish work goals according to schedule.
Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
Loaded, unloaded and moved material to and from storage and production areas.
Worked with speed and accuracy to consistently meet production standards.
Produced parts and assemblies quickly and efficiently within tolerances.
Notified supervisors of defective equipment or material.
Participated in safety seminars.
Assisted team members with tasks that require group effort.
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