Casual Employment Resume Example Company Name

Katrina

Dixon

Professional Summary

I am a well-organized and dedicated high school graduate bringing in over five years of experience in the hospitality and retail industry, with an energetic nature. I demonstrate a strong sense of personal initiative, self-motivation and pay great attention to detail. I am polite and respectful and have a positive and friendly personality. I am approachable and passionate about delivering top-notch customer service skills. I am dedicated to welcoming customers in a warm and natural manner. I am skilled in processing transactions, handling cash, using registers, EFTPOS machines and arranging merchandise. I am a reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.

Skills

PERSONAL SKILLS: Self-management, Confident, Friendly, Approachable, High standards of personal grooming, Mathematically competent.

SOCIAL SKILLS: Polished customer service skills, Respectful, Clearly and articulately spoken LEADERSHIP SKILLS: Team player, Active listener, Flexible

TRANSFERABLE SKILLS: Ability to prioritize, Personal Organization, Being flexible, Work to deadlines, Self-motivation, Diligent.

TECHNOLOGICAL SKILLS: POS systems, spreadsheets, IT competent, EFTPOS

Education

Lake Joondalup Baptist CollegeCity12/2018Coursework in Mathematics, English, Photography, Business, Careers and Hospitality. •Received a Certificate IV in Business

Coursework in Mathematics, English, Photography, Business, Careers and Hospitality.
Received a Certificate IV in Business
Received a Certificate II in Hospitality which included units in making coffee at excellent quality, serving non-alcoholic drinks and food and preparing and executing food preparation.
Recipient of a Retail SmartMove Certificate offered by WorkSafe completed on the 16th of September 2018 with a pass grade of 93.75%.
Received a Hospitality and Tourism SmartMove Certificate offered by WorkSafe completed on the 7th of September with a pass grade of 93.75%.

Work History

Company Name- Casual Employment
City, State08/2015 - Current

Interaction with customers over the phone and face to face.
Ensured there was an attention to health and safety by maintaining hygiene standards.
Prepped food items for later use to save staff time during busy hours.
Greeted customers promptly and took orders to keep flow of traffic moving.
Pleasantly and courteously interacted with customers to deliver quality service.
Maintained clean, sanitized and well-organized food preparation zones and dining areas.
Processed payments using EFTPOS and counted change to complete transactions.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Strictly followed all cash, security, inventory and labor policies and procedures.
Assembled food orders while maintaining appropriate portion control.

Company Name- Work Experience
City, State06/2016 - 06/2016

Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Sorted, received and distributed mail correspondence between departments and personnel.
Kept reception area clean and neat to give visitors positive first impression.
Maintained physical and computer-based filing systems.
Attended court with another members of the company.
Represented the company at financial settlements.

Company Name- Christmas Casual
City, State12/2018 - 01/2019

Over the Christmas period, I was employed by Novo Shoes to serve customers and satisfy their needs.
This included over the phone, with other stores to verify if we had shoes in stock for customers, and face to face.
I made sales using the software and made point of sale transactions with cash and EFTPOS.
My attention to detail meant that shoes were in the specific organisational style that suited the store and I ensured the store was neat and presentable, displays were tidy and cleaned the store at the end of my shifts.
This also included making rubbish runs regularly.
Assisted customers by answering questions and fulfilling requests.
Educated customers on promotions to enhance sales.
Educated customers on personalized shoe options based on activity level, style preferences and foot type.
Accurately handled cash, card and check transactions to balance computerized register.
Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.

Company Name- Women's Shoe Sales Associate
City, State10/2019 - 03/2020

Greeted and offered sales assistance to every customer upon entry into store.
Maintained organized checkout area and swept floors and emptied trash cans.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Issued receipts and processed refunds, credits, or exchanges.
Listened to customer needs and desires to identify and recommend optimal products.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or seating areas.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Monitored customers for signs of security concerns and escalated issues to management.
Educated customers on promotions to enhance sales.
Checked prices for customers and processed items sold by scanning barcodes.
Assisted customers by answering questions and fulfilling requests.
Created attractive merchandise displays throughout store.
Educated customers on personalized shoe options based on activity level, style preferences and foot type.

Resume Overview

School Attended

Lake Joondalup Baptist College

Job Titles Held:

Casual Employment
Work Experience
Christmas Casual
Women's Shoe Sales Associate

Degrees

Coursework in Mathematics, English, Photography, Business, Careers and Hospitality. •Received a Certificate IV in Business

Casual Employment Resume Example

Resume Score: 80%

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