LiveCareer-Resume

casual employment resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

I am a well-organized and dedicated high school graduate bringing in over five years of experience in the hospitality and retail industry, with an energetic nature. I demonstrate a strong sense of personal initiative, self-motivation and pay great attention to detail. I am polite and respectful and have a positive and friendly personality. I am approachable and passionate about delivering top-notch customer service skills. I am dedicated to welcoming customers in a warm and natural manner. I am skilled in processing transactions, handling cash, using registers, EFTPOS machines and arranging merchandise. I am a reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.

Skills

    PERSONAL SKILLS: Self-management, Confident, Friendly, Approachable, High standards of personal grooming, Mathematically competent.

    SOCIAL SKILLS: Polished customer service skills, Respectful, Clearly and articulately spoken LEADERSHIP SKILLS: Team player, Active listener, Flexible

    TRANSFERABLE SKILLS: Ability to prioritize, Personal Organization, Being flexible, Work to deadlines, Self-motivation, Diligent.

    TECHNOLOGICAL SKILLS: POS systems, spreadsheets, IT competent, EFTPOS

Education
Expected in 12/2018
Coursework in Mathematics, English, Photography, Business, Careers and Hospitality. •Received a Certificate IV in Business:
Lake Joondalup Baptist College - Joondalup,
GPA:
  • Coursework in Mathematics, English, Photography, Business, Careers and Hospitality.
  • Received a Certificate IV in Business
  • Received a Certificate II in Hospitality which included units in making coffee at excellent quality, serving non-alcoholic drinks and food and preparing and executing food preparation.
  • Recipient of a Retail SmartMove Certificate offered by WorkSafe completed on the 16th of September 2018 with a pass grade of 93.75%.
  • Received a Hospitality and Tourism SmartMove Certificate offered by WorkSafe completed on the 7th of September with a pass grade of 93.75%.
Work History
08/2015 to Current
Casual Employment Chippy’s Fish Cafe Carramar City, STATE,
  • Interaction with customers over the phone and face to face.
  • Ensured there was an attention to health and safety by maintaining hygiene standards.
  • Prepped food items for later use to save staff time during busy hours.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Pleasantly and courteously interacted with customers to deliver quality service.
  • Maintained clean, sanitized and well-organized food preparation zones and dining areas.
  • Processed payments using EFTPOS and counted change to complete transactions.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Assembled food orders while maintaining appropriate portion control.
06/2016 to 06/2016
Work Experience Chalmer's Legal Studio City, STATE,
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained physical and computer-based filing systems.
  • Attended court with another members of the company.
  • Represented the company at financial settlements.
12/2018 to 01/2019
Christmas Casual Novo Shoes City, STATE,
  • Over the Christmas period, I was employed by Novo Shoes to serve customers and satisfy their needs.
  • This included over the phone, with other stores to verify if we had shoes in stock for customers, and face to face.
  • I made sales using the software and made point of sale transactions with cash and EFTPOS.
  • My attention to detail meant that shoes were in the specific organisational style that suited the store and I ensured the store was neat and presentable, displays were tidy and cleaned the store at the end of my shifts.
  • This also included making rubbish runs regularly.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated customers on promotions to enhance sales.
  • Educated customers on personalized shoe options based on activity level, style preferences and foot type.
  • Accurately handled cash, card and check transactions to balance computerized register.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
  • Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
10/2019 to 03/2020
Women's Shoe Sales Associate Famous Footwear City, STATE,
  • Greeted and offered sales assistance to every customer upon entry into store.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or seating areas.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Educated customers on promotions to enhance sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Created attractive merchandise displays throughout store.
  • Educated customers on personalized shoe options based on activity level, style preferences and foot type.

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Resume Overview

School Attended

  • Lake Joondalup Baptist College

Job Titles Held:

  • Casual Employment
  • Work Experience
  • Christmas Casual
  • Women's Shoe Sales Associate

Degrees

  • Coursework in Mathematics, English, Photography, Business, Careers and Hospitality. •Received a Certificate IV in Business

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