SEARCH

Cashier Specialist / Assistant Kitchen Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
CASHIER SPECIALIST / ASSISTANT KITCHEN MANAGER
Summary

Welcoming and intelligent worker with proven history of accuracy, efficiency and punctuality. Skilled at Cash Handling with great attention to detail and organization skills. Resourceful and outgoing professional with training in POS software.

Skills
  • Proficient skills in cash handling and over 3 and half years of experience.
  • Over 4 years of customer service experience.
  • Conflict and dispute resolution expert.
  • Quick Learner
  • Bilingual
  • Skilled In Excel
Experience
Cashier Specialist / Assistant Kitchen ManagerAug 2016 to May 2020
Chipotle － Elk River, MN
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
  • Answered phone calls to assist customers with questions and online orders.
  • Set up catering for up to 200 people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.
  • Communicated to resolve issues regarding customer complaints and deescalated situations that needed further assistance from the store manager.
  • Applied conversational Spanish abilities to further assist Latino's that came into the store.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Answered phones politely and promptly, accurately recording and confirming catering orders.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new employees in Chipotle's procedures, offering assistance in resolving cash issues.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Answered phones politely and promptly, accurately recording and confirming catering orders.
  • Took down inventory in order to see what the store was in shortage of.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Built and maintained effective working relationships with peers and upper management.
ServerOct 2017 to Nov 2018
Clive's Roadhouse － Elk River, MN
  • Started here with no experience in the restaurant industry, and they started me as a busser only to work hard all the way up to a server.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Provided customers with extraordinary guest experiences. Even got an 'A' on a secret shopper two weeks into serving.
  • Always made sure the cut work was done before I left.
  • Entrusted with closing the store alongside with only one other bartender.
  • Trained in staff on Hosting, Food Running, and Barbacking.
  • Dealt with customer complaints in a professional way and in truly dire circumstances notified the manager.
Warehouse EmployeeFeb 2015 to Dec 2015
Faribault Foods Inc. － Elk River, MN
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Education and Training
Some College (No Degree), Business FinanceAnoka Ramsey Community College － Coon Rapids
Activities and Honors
  • VP of the Chess Club
  • Former Member of Rotary Club
  • Volunteer Work
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Chipotle
  • Clive's Roadhouse
  • Faribault Foods Inc.

School Attended

  • Anoka Ramsey Community College

Job Titles Held:

  • Cashier Specialist / Assistant Kitchen Manager
  • Server
  • Warehouse Employee

Degrees

  • Some College (No Degree) , Business Finance

Similar Resumes

View All
Assistant-Kitchen-Manager-resume-sample

Assistant Kitchen Manager

Gillette, Wyoming