Accomplished and energetic customer service with a solid history of achievement in communication skills. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include persuasion, listening skills and communication. Highly trained cashier with strong clinical abilities and a successful career in both professional and hospital facilities. Proactive and organized with passionate commitment to first-rate patient care.
Licenses
CPR Certification
Skill Highlights
Understands mobility assistance needs
Able to lift 60 pounds or greaterUnderstands medical procedures
Trained in grooming and bathing assistance
Respiratory equipment training
Quick problem solver
Medical terminology knowledge
Valid [state] driver's license
Reliable transportation
Professional Experience
Cashier October 2013 to March 2015Flash Foods － Byron, GA
Resolve custmer complaints regarding sales and service.
Determine price schedules and discounts rates.
Receive payment by cash, check, credit cards, vouchers, or automatic debits Issue receipts, refunds, credits, or change due to customers.
Assit customers by providing information and resolving their complaints.
Count money in cash drawers at the begining of shifts to ensure that amounts are correct and that there is adequate change.
Establish or identity prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers questions, and provide information on procedures or policies.
Calculate total payments received during a time period, and reconcile this with total sales.
Monitor checkout stations to ensure that they have adequate cash avaliable and that they are staffed appropriately.
Arrange for necessary maintenance or repair work.
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
Consult with managers or other personnnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Deli Clerk October 2012 to September 2014Kroger － Bonaire, GA
Clean and sanitize work areas, equipment, utensil, dishes, or silverware.
Store food in designated containers and storage areas to prevent spoilage.
Prepare a variety of foods, such as meats, vegetables, desserts, according to customers orders or supervisors instructions, following approved procedures.
Keep records of the qualities of food used.
Take and record temperature of food and food storage areas such as refrigerators and freezers.
Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
Portion and wrap the food, or place it directly on plates for service to patrons.
Load dishes, glasses, and tableware into dishwashing machines.
Recieve and store food supplies, equipment, and utensils in refrigerator, cupboards, and other storage areas.
Assits cooks and kitchen staff with various task as needed, and provide cooks with needed items Carry food supplies, equipment, and utensils to and from storage and work areas.
Operate cash register, handle money, and give correct change.
Cut, slice or grind meat, poultry, and seafood to prepare for cooking.
Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items.
Stir and strain soups and sauces.
Train workers in food preparation, and in service, sanitation, and safety procedures.
Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
Clean and organize eating, service, and kitchen areas.
Set up, operate, and tend equipment that cooks, mixes, blends, or processes ingredients in the manufactoringof food products, according to formulas and recipes.
July 2008 to April 2010Kmart － Warner Robins, GA
Keep records of customer interactions or transactions, recording details of inquires, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers problems.
Contact customers to respond to inquires or to notify them of claim investigation results or any planned adjustments.
Answer customers questions about products, prices, availability, or credit terms.
Quote prices, credit terms, or other bid specifications.
Negotiate prices or terms of sales or service agreements.
Demonstrate and explain the operation and use of products.
Sell service contracts for products.
Recommend products to customers, based on customers needs and interests.
Resolve customers complaints regarding sales and service.
Cashier December 2005 to May 2006Burger King － Warner Robins, GA
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assits customers by providing information and resolving their complaints.
Count money in cash drawers at the begining of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Offer customers carry-out service at the completion of transactions.
Count money and audit money drawers.
Education and Training
Certificate in Phlebotomy : 07/2014Heath Tech of GA － Warner Robins, GA
High School Diploma : 05/2008Northside High School － Warner Robins, GA
