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Casher resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Issue resolution
  • Cash drawer balancing
  • Payment processing
  • POS systems
Experience
Casher, 03/2000 to 03/2020
Michaels StoresRochester, MN,
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Helped customers find specific products, answered questions and offered advice.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Received payments for [Product or Service] and issued receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
Wearhouse, 09/1985 to 08/1995
Whole FoodsGainesville, FL,
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
Customer Service Cashier, 09/1983 to 06/1984
K Mart StoreCity, STATE,
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Helped customers find specific products, answered questions and offered advice.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Counted product stock to maintain inventory records.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Processed returned items in accordance with store policy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues with cash registers, card scanners and printers.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Education and Training
GED: , Expected in 06/1978
Carl Hayen - Phoenix, AZ
GPA:

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Resume Overview

School Attended

  • Carl Hayen

Job Titles Held:

  • Casher
  • Wearhouse
  • Customer Service Cashier

Degrees

  • GED

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