LiveCareer-Resume

caretaker resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Very knowledgeable in multiple computer programs and software. The ability to work independently in a fast-paced environment. Able to navigate the internet and multiple computer applications with speed and precision understanding of effective research methods. Strong mathematical skills. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Skills
  • Safety and Security
  • Superior Customer Service
  • Customer Inquiries
  • Cooperative Attitude
  • Time Management Skills
  • Sales Expertise
  • Product and Service Sales
  • Issue Resolution
  • Order Taking
  • Refunds and Exchanges
  • Identification Checks
  • Guest Inquiries
  • Credit and Cash Transactions
  • Verbal and Written Communication
  • Customer Relations
  • Safety Verifications
  • Complex Problem-Solving
  • Conflict Resolution
  • Customer Service Excellence
  • Order Verification
  • Adaptable and Flexible
  • Shipment Procedures
  • PCI (Payment Card Industry)
  • POS Systems
  • Return and Exchange Processing
  • Payment Collection
  • Customer Transactions
  • Billing and Payment Processing
  • POS Systems Operations
Education
Melbourne High School Melbourne, Bulldog, Florida, FL Expected in 2003 High School diploma : - GPA :
Brevard Community College Melbourne, North Wickham, FL, Florida Expected in 2006 General Associate of Arts Degree : - GPA :
University of Central Florida, Central Florida Blvd Orlando, Florida, FL Expected in 2008 Bachelors of Science : Criminal Justice - GPA :
Work History
Thies And Talle Management - Caretaker
Hibbing, MN, 01/2000 - 01/2003
  • Supervised the children during church hours
  • In charge of feeding, changing, and occupying the children with the ratio of two to ten children at a time
  • (Ages 1-10 year olds)
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Remained alert to problems or health issues of clients and competently responded.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
Abc Appliances And Repair Services - Server/Hostess
Tampa, FL, 01/2004 - 01/2006
  • I was responsible for greeting the guests, seating the guests, and keeping track of occupancy of all tables in the restaurant.
  • As a server, I was responsible for taking orders, distributing the food, and cleaning tables of guests up to fifteen.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
E-Z-Go - Customer Service Representatives
Mesa, AZ, 01/2006 - 09/2022


  • Responsible for handling customers issues and complaints with their online orders.
  • Answering any questions from a customer they might have with placing orders, product information, or order status.
  • Dealing with customer’s credit cards and confidential information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Updated account information to maintain customer records.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Tracked customer service cases and updated service software with customer information.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Developed and updated databases to handle customer data.
Best GardaWorld Company - Security
City, STATE, 02/2023 - Current
  • Protected facility and property guests by regularly circulating premises and monitoring Exploria stadium.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Affiliations

Received scholarship to play basketball at Brevard Community College for two years.

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Resume Overview

School Attended

  • Melbourne High School
  • Brevard Community College
  • University of Central Florida, Central Florida Blvd

Job Titles Held:

  • Caretaker
  • Server/Hostess
  • Customer Service Representatives
  • Security

Degrees

  • High School diploma
  • General Associate of Arts Degree
  • Bachelors of Science

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