Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Adaptable social services professional skilled in intakes and assessments, crisis management and comprehensive case management, with background as Assessor and Case Worker looking to join a growing entrepreneurial organization as part of the Executive team.
  • Excellent Leadership skills Knowledge of state programs (e.g., Medicaid, Crime Victim Assistance, Emergency Medical Assistance EMA)
  • PC literate, Microsoft Office, Excel, Outlook,CIR TS system, MLS, Calyx Point, PACE, HMIS, Family Reporting.Violence prevention
  • Homeless and dual diagnosed populations
  • Structural family therapy
  • Family maintenance
  • Strong communicator
  • Excellent interpersonal skills
  • Detail-oriented
  • Able to work independently and as a team member
  • Able to manage client crises
  • Comfortable with diverse populations
  • CPR and First Aid certified
  • Excellent writing and critical thinking skills
  • Experience with Medical documentation
  • Experience with the 701 B assessment .
Cares Assessor, 11/2014 - Current
Lincoln Property Company, Inc. Boulder, CO,
Assessed patient and delivered comprehensive case management services. Interviewed clients individually and with families to determine what services would best address their needs.
Communicated with relatives of patients about diagnoses and treatment programs. Interviewed patients and their relatives to compile detailed social and psychiatric information. Evaluated and addressed individual client needs and concerns. Completed intake assessments with patients and drafted community re-entry plans following treatment. Worked with severely mentally ill adults,  and dually-diagnosed.
Concierge, 2014 - 07/2014
Common Spirit San Luis Obispo, CA, Performed bookkeeping activities, such as balancing accounts and conducting nightly audits. Recorded guest comments or complaints, referring customers to managers as necessary. Assisted guests with any special requests during their visits. Contacted housekeeping or maintenance staff when guests reported problems. Kept records of hosing units and guests' accounts, manually or using computers. Issued resident keys and escort instructions to the unit.
Case Management assistant, 09/2010 - 03/2014
Prideline Youth Service City, STATE,

Attended and participated in community meetings and groups Attended meetings and trainings necessary for professional development and as required by the agency or its funding sources Collaborated with health specialists and civic groups to determine community health needs and the availability of services and to develop goals for meeting needs Collaborated with probation officers, school representatives and other key individuals in the community to support adolescents and their families Collected and analyzed data Designed and conducted evaluations and diagnostic studies to assess the quality and performance of health education programs Determined whether clients should be counseled or referred to other specialists Developed and implemented research quality control procedures Identified family members, social networks, and community systems that need to be included in treatment plans for clients Maintained a problem-solving, solution-oriented attitude in all aspects of work Acted as a role model in maintaining a hopeful and positive attitude in problem-solving and coping with the disabilities associated with mental illness. Adhered to productivity and quality assurance standards Arranged for medical, mental health, or substance abuse treatment services according to individual needs or Assessed family problems and worked with clients to develop coping skills for those problems and assessed patients for risk of suicide attempts.

Medical Front Desk Receptionist/ Medical Assistant, 06/2002 - 09/2008
Dr. Noriega Diabetic Clinic City, STATE, Prepared patient rooms prior to their arrival. Recorded patients' medical history, vital statistics and test results in medical records. Delivered high-quality and compassionate treatment to indigent and low-income patient community. Simultaneously served as lead health care provider and office manager of family clinic. Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines. Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Monitored unit budget to ensure financial objectives were met. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care. Coordinated with doctors and registered nurses to develop care plans for patients. Cleaned and sterilized instruments and disposed of contaminated supplies. Maintained patient charts and confidential files.
Bachelor of Science: Criminal Justice, Expected in 2014
Brown Mackie College - Miami, FL
Criminal Justice
Legal Studies coursework
Coursework in Communications, Criminal Law and Public Administration
Coursework in Juvenile Justice and Deviance in Society
Coursework in Sociology and Psychology Continuing education in Master's
: Medical Assistant, Expected in 2011
Brown Mackie College - Miami, FL
Medical Assistant
School president  Academic Achievement Award
Coursework in Anatomy, Physiology and Health Assessments Human Services
Certified Nursing Assistant
CPR Certification
Bilingual Spanish/English

Bilingual (English/Spanish) Excellent

Leadership skills

Knowledge of state programs (e.g., Medicaid, Crime Victim Assistance,

Emergency Medical Assistance EMA, 701 B assessment form)

PC literate, Microsoft Office, Excel,

Outlook, MLS, Calyx Point, PACE, HMIS, Family Reporting System.


Careful and active listener, Strong public speaker, Professional and friendly

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School Attended

  • Brown Mackie College
  • Brown Mackie College

Job Titles Held:

  • Cares Assessor
  • Concierge
  • Case Management assistant
  • Medical Front Desk Receptionist/ Medical Assistant


  • Bachelor of Science

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