Talented Automotive Sales Consultant with expertise in foreign and domestic new and pre-owned auto sales. Energetic automotive sales professional enthusiastic about building a long-term sales career in the industry. Friendly, outgoing and adaptable team player. Police Officer adept at serving public with sense of justice and adherence to strict ethical codes. Experience working foot beats, crowd control and motor patrol in urban areas. Cited by superiors for outstanding performance multiple times. Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements. Observant Police Officer committed to serving and protecting others. Focused professional with history using sound judgment in difficult and intense situations. Experienced in monitoring gang activity and graffiti in inner city areas.
Skills
Consultative techniques
Upselling strategies
Test Drives
Pre-Owned Vehicles
Sales
Entrepreneurial
Competitive
Professional demeanor
Relationship building
Persuasive communication style
Negotiations strength
Outgoing nature
Education
ETSUJohnson City , Expected in 04/2014 ā āAssociate of Science:Business Communications - GPA:
Castlewood High SchoolCastlewood, VAExpected in 06/2007 ā āHigh School Diploma: - GPA:
Work History
Dattco - Car Salesman Randolph, MA, 02/2018 - Current
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
Met customers on lot and in showroom to discuss available vehicles and options.
Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Tracked down hard-to-find merchandise at diverse locations.
Maintained compliance with all service, quality, and regulatory standards.
Offered comprehensive knowledge of vehicle operations and brand features.
Negotiated vehicle prices and secure financing for customers.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Responded to customer enquiries via telephone and email.
Demonstrated vehicles and features, and conduct test drives.
Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
Answered telephone and email inquiries from potential customers.
Completed sales contracts, purchase documentation, registration paperwork and dealership records.
Completed registration paperwork and sales documentation.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Demonstrated vehicle features and conducted test drives.
Negotiated purchase prices and explained sales, warranty and optional products.
Outlined sales, warranty and service procedures.
Guardtexas - Construction Worker Fort Worth, TX, 01/2015 - 02/2018
Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
Efficiently prepared job sites by removing debris and setting up materials and tools.
Attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
Boosted team efficiency and project requirements by correctly operating site equipment.
Gathered and disposed of worksite debris to remove safety hazards.
Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
Recognized and reported potential project challenges and assisted with solutions.
Used radios and hand signals to coordinate communication between equipment operators and ground workers.
Enhanced job site safety by vigilantly monitoring equipment and team members to prevent accidents.
Worked with speed and accuracy to consistently meet production standards.
Observed all safety regulations on job sites to minimize accidents.
Responded to and resolved warranty claims, performed homeowner orientations and maintained inventory homes.
Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Directed traffic away from hazardous locations, protecting team members and general public.
Home Instead Senior Care Home - Security Officer City, STATE, 07/2013 - 01/2015
Logged vehicles entering and leaving premises.
Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Circulated among visitors, patrons and employees to preserve order and protect property.
Restrained and searched suspects and followed bomb threat procedures.
Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
Used search mirror to conduct full vehicle searches on passenger and commercial trucks.
Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
United States Marine Corps, USMC - Military Police Officer City, STATE, 01/2008 - 12/2013
Implemented established protocols, upholding all safety standards through project completion.
Implemented emergency issue resolutions to save time and maintain efficiency in response to diverse issues.
Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
Monitored gate activities, controlled traffic and responded to emergencies on base.
Patrolled perimeters of operating bases to guard against raids, suicide bombers and other attacks on forward areas of operation.
Documented and organized security information accurately and efficiently.
Spearheaded patrol operations and led security forces teams to support battlefield operations.
Maintained security of local areas and performed route clearance for visiting high-ranking officials.
Supported judge advocate general with investigations for trial involving military members facing courts martial and other disciplinary actions.
Served as custodian of classified documents and functioned as classified courier.
Searched vehicles, buildings, and homes for evidence of stolen property.
Authored daily activity, incident and irregularity reports, including equipment and property damage, theft and presence of unauthorized persons or unusual occurrences.
Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
Controlled quality, accuracy and completeness of all investigations involving specific crimes.
Gathered preliminary investigation information as first responder to crimes on base.
Guided and coordinated unit's force protection programs to meet fleet requirements.
Protected lives and property of multiple military installations.
Directed logistical training procedures in accordance with military regulations.
Maintained 100% accountability of all assigned equipment worth more than $2 billion.
Enhanced emergency preparedness, commanding oversight and maintenance off tactical plans, equipment and weapons.
Prepared cases for trial and appeared to testify in court as witness.
Led hazard recognition training for collateral duty safety staff and developed newcomer's briefing for individuals to raise hazard awareness and minimize incidents.
Reduced process lags by assisting instructors with military police patrol training for over 50 students.
Employed negotiation techniques to diffuse hostile situations.
Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
Gathered evidence, processed crime scenes and questioned witnesses and suspects.
Provided emergency response security, eliminating hazards and potential dangers.
Documented and processed classified materials for NCIS.
Boosted operational planning efficiencies, directing dispatch movement for security response.
Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
Implemented project management skills to solve multi-faced problems that impacted executive leaders.
Streamlined operational efficiencies, implementing process improvements relating to law enforcement, fire prevention and protection, criminal investigations, physical security and military police development, health, welfare and safety.
Provided flight line security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements.
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