Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Reliable Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Performance-oriented Sales Leader offering exceptional record of achievement over 9 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Skills
Merchandising expertise
Lead prospecting
Sales expertise
Product promotions
Service Agreements
Client Service
Acquiring clients
Product and service sales
Exceptional customer service
Problem-solving skills
Adapt to diverse groups
Point of sale knowledge
Multi-tasking strength
Communication skills
Spanish translation
Test drives
Negotiations strength
Jeep, Dodge and Ram expertise
Financing knowledge
Registration requirements
Professional demeanor
Competitive
Entrepreneurial
Business analysis
Staff Management
Business planning
Sales and marketing
Budgeting
Product expertise
Managing quotas
Work History
Car Salesman, 12/2019 to Current Mars – Tomah, WI,
Prospected 100 potential customers per week through dealer socket, phone calls and text messages along with emails and maintained solid 70% conversion rate.
Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Offered comprehensive knowledge of vehicle operations and brand features.
Demonstrated vehicle features and conducted test drives.
Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
Outlined sales, warranty and service procedures.
Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Completed registration paperwork and sales documentation.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Shift Manager, 08/2017 to 02/2019 Rentokil Initial – Wixom, MI,
Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant
Coached crew members to optimize performance and motivate toward more efficient work
Recruited and interviewed candidates for management to evaluate readiness and fit for position
Worked closely with team members to schedule breaks and shifts to meet state regulations
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
Adhered to company standards and compliance requirements for operations and cleanliness of all areas
Managed schedules, accepted time off requests and found coverage for short shifts
Sales Representative, 05/2011 to 11/2016 LKQ – City, STATE,
Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Handled all customer service issues quickly to maintain high satisfaction levels.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
Researched potential clients and markets to prepare for appointments.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Networked at events and by phone to expand business profits and revenues.
Adapted sales techniques to specific clients and promoted products based on individualized client needs.
Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 80%.
Drove team revenue totals by bringing in over 185,000 in sales.
Upsold customers by recommending accessories and promotions to increase revenue.
Identified client needs, built relationships and overcame objections to drive sales.
Education
Associate of Arts: Business Management, Expected in 05/2005 Mount Wachusett Community College - Gardner, MA GPA:
High School Diploma: , Expected in 07/2003 Fitchburg High School - Fitchburg, MA GPA:
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