LiveCareer-Resume

cannabis trimmer resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Personable and dedicated Customer Service Representative with extensive experience in customer service. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Creative Problem Solving
  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Understanding Customer Needs
  • Upbeat and Positive Personality
  • Social Media Management
  • POS Systems and Ordering Platforms
  • Courteous with Strong Service Mindset
  • Customer Data Confidentiality
  • Multitasking and Prioritization
  • Charting and Other Documentation
  • Clinical Documentation
  • Problem Resolution
  • Mentoring and Coaching
  • Maintaining Required Compliance
  • Opening and Closing Procedures
  • Delegating Work
  • Handling Customer Complaints
  • Relationship Building
  • Staff Training
  • Cash Handling
  • Quality Assurance
  • Finish Trimming Skills
  • Workplace Safety
  • Cleaning Practices
  • Product Packaging
  • Conflict Resolution
  • Critical Thinking
  • Working Collaboratively
  • Reliable and Trustworthy
  • Organizational Skills
  • Customer Demographics Understanding
  • Promotions Planning Skills
  • Pricing Structures Knowledge
  • Sales Strategy Familiarity
  • Client Needs Assessment
  • Market Trend Analysis
  • Team Member Motivation
  • Staff Training and Motivation
  • Effective Customer Upselling
  • Training & Development
Experience
Cannabis Trimmer , 09/2020 - Current
Livwell Cortez, CO,
  • Performed skilled work with hand tools.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Examined products and trimmed off excess materials to meet specifications.
  • Documented daily production numbers and filed reports with management.
  • Remained attentive to products particular traits to expedite work.
  • Cleaned tools daily to maintain cleanliness.
  • Ensured product was stored at correct temperatures to maintain the integrity of it.
Network Marketer, 03/2015 - 12/2020
Livwell Federal Heights, CO,
  • Engaged with social media followers and promoted products and events through giveaways and promotional sales.
  • Managed social media platforms and utilized metrics to increase engagement and campaign performance.
  • Implemented initiatives to increase brand awareness and engagement with target audience.
  • Developed and implemented dynamic social media marketing campaigns.
  • Increased revenue potential by promoting and facilitating opportunities for establishing client relationships and ensuring customer retention.
  • Developed scripted ad content to enhance client marketing strategies.
  • Coached and influenced team during decision-making processes by improving marketing strategies and communication planning.
  • Outlined research findings in detailed documentation to support decision making by clients and other marketing team members.
  • Lead a team of 15 people to create effective, branded marketing collateral for use by sales team.
  • Created and provided marketing material to meet business needs.
  • Collaborated with sales teams to strengthen client relationships and generate new revenue opportunities.
  • Targeted customers for campaigns and identified appropriate marketing channels.
  • Implemented strategies to develop and expand existing customer base.
Cannabis Trimmer , 05/2018 - 10/2020
Giant Eagle, Inc. Columbus, OH,
  • Performed skilled work with hand tools.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Examined products and trimmed off excess materials to meet specifications.
  • Documented daily production numbers and filed reports with management.
  • Remained attentive to products particular traits to expedite work.
  • Wrapped, weighed and labeled orders for store front.
  • Trained new employees on cleanliness, strategies and various types of strains and how to properly trim them.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lice Technician , 05/2015 - 03/2020
Ananias Group City, STATE,
  • Managed quality control and maintained high level of customer satisfaction.
  • Provided outstanding service and upheld quality control policies an procedures to new and long-standing customers by attending closely to concerns and developing solutions.
  • Followed safety practices to safeguard against injury.
  • Cleaned, maintained and properly stocked clinic to prepare for required duties.
  • Adhered to applicable regulations, policies and procedures for health, safety compliance.
  • Trained customers on proper maintenance of the treatment and what to do when they got home.
  • Made my self available to customers via phone even outside of work hours to ensure they were feeling confident after the procedure on what to do at home.
  • Utilized machinery to execute treatment of lice.
  • Assisted customers with making payments or establishing payment options to enure they were able to get the best option for their price range.
  • Processed documentation and troubleshot discrepancies to build client rapport.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Trained new employees on procedures and policies to maximize team performance.
Shift Manager, 03/2012 - 09/2012
Company Name City, State,
  • Positioned skilled staff in key areas throughout shift to optimize productivity.
  • Enhanced operations and boosted productivity through employee training.
  • Reinforced rules to promote superior employee performance.
  • Directed employees through daily routines.
  • Handled customer complaints, questions and inquiries.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Answered customer inquiries in regard to nutritional information and menu offerings.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Kept kitchen, cooking utensils and storeroom clean and neat
  • Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
  • Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Education and Training
Cosmetologist : Cosmetology, Expected in 10/2008
-
Cosmotech School of Cosmetology - Westbrook, ME
GPA:
Status -
  • Completed coursework in Chemistry, anatomy, Theory, Professional ethics, Hygiene, and Sterilization.
: Psychology, Expected in
-
Southern Maine Community College - South Portland, ME
GPA:
Status -
  • Completed coursework in psych 101, Algebra and English
: Medical Transcription, Expected in
-
CareerStep - Online,
GPA:
Status -
  • Completed coursework in Pharmacology, Medical terminology, Anatomy 1 and 2, and Chemistry.

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Resume Overview

School Attended

  • Cosmotech School of Cosmetology
  • Southern Maine Community College
  • CareerStep

Job Titles Held:

  • Cannabis Trimmer
  • Network Marketer
  • Cannabis Trimmer
  • Lice Technician
  • Shift Manager

Degrees

  • Cosmetologist
  • Some College (No Degree)
  • Some College (No Degree)

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