Qualified Customer Service Manager offering a record of successful job performance, proven problem solving ability and experience developing and implementing innovative solutions.
Served as a facilitator of Bank of America's "Day One: Making a Connection" corporate orientation program. Conducted monthly, seven hour sessions to familiarize 10-50 newly hired associates (from teller to executives) with Bank of America's corporate culture, benefits program, performance rating systems, and overall understanding of Bank of America and it's CEOs vision.
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