Livecareer-Resume

Business Market Trainer And General Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Skills
  • Policy/program development
  • Sales team development
  • Cross-functional team management
  • Supervision and training
  • Leadership and team building
  • Calm under pressure
  • Customer experiences
  • Employee scheduling
  • Top talent recruiting, hiring and retention
  • Succession planning
  • Safety protocol
Experience
Business Market Trainer, and General Manager, 12/2017 to Current
Sodexo Usa Manassas, VA,

Champion, and model the Ulta Beauty mission, vision and values with a “trust the process” attitude.

We strive to exceed sales, profitability and operational goals.

Support my market as a “Business Market Trainer”, by strategizing with my Market on how to exceed in all metrics to raise sales goals, by moving the needle on average ticket, UPT, and traffic conversion.

Promoting the Ulta Beauty loyalty and guest service programs, and credit transactions to application metric.

Enhancing the Ulta Beauty brand through “wow” guest experiences, associate engagement, building a high-performance environment that inspires and encourages true teamwork

Reviewing/interpreting financial and operational reporting, including store visit and audit results

Driving top-line sales

Interpreting reporting data

Managing payroll and controlling expenses

Monitor inventory

Achieve operational excellence

Drive culture

Champion diversity

Execute merchandising directive

Proficiency with MS Office and Apple devices

Strong collaboration

Organizational and prioritization skills

Adaptability to flex to changing priorities and expectations

The ability to work a flexible, full-time schedule

The ability to attend business meetings/trainings fully prepared

Identifying underperforming metrics and generating strategic solutions

Attract, hire and retain a diverse team of top talent

Train, coach and developing direct reports

Modeling a culture of open, honest communication

Adherence to all Ulta Beauty policies, procedures and standards

Protect company assets and minimize loss according to store standards and operating procedures, including workplace safety, inventory control (shrink) and loss prevention

Prestige Sales Manager, 07/2017 to 12/2017
Petco Newark, DE,
Retail Operations Manager, 11/2016 to 07/2017
Ulta Beauty City, STATE,

Lead the front end, and elevate credit, and loyalty goals to applications to transactions.

Adjust inventory for mass cosmetics, Prestige, and high ticket areas. keep the impulse, que line areas fully stocked to exceed Average ticket, and UPT metric.

Driving top-line sales, interpreting reporting data, managing payroll and controlling expenses.

A proven ability to monitor inventory

Achieve operational excellence

Execute merchandising directives

Proficiency with MS Office and Apple device

Strong collaboration, organizational and prioritization skills

Strong coaching skills

Adaptability to flex to changing priorities and expectations

Work a flexible, full-time schedule that includes days, evenings, weekends and holidays

Driving top-line sales

Interpreting, and report data

Manage payroll and controlling expenses

Monitor inventory, achieve operational excellence

Drive culture and execute merchandising directives

Proficiency with MS Office and Apple devices

Strong collaboration with Team

Organizational and prioritization skills

Adaptability to flex to changing priorities and expectations

The ability to work a flexible, full-time schedule that includes days, evenings, weekends and holidays

Key Carrier, 03/2013 to 11/2016
TJX Companies City, STATE,
  • Role models exceptional customer service
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Acts as Manager on Duty in adherence with company policy and procedure
  • Ensures store team executes tasks and daily activities in accordance with store plan; prioritizes as needed
  • Addresses immediate customer service issues and provides appropriate coaching to Associates
  • Exercises discretion regarding customer service policies in order to satisfy customers
  • Maintains proper Associate coverage in service areas for a positive customer experience
  • Ensures Associates adhere to all operational procedures
  • Ensures opening/closing procedures are executed in accordance with company guidelines
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
  • Provides and accepts ongoing recognition and constructive feedback
  • Provides continuous feedback, recognition and coaching to Associates
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs during customer interactions
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and supports maintenance of a risk-free environment
  • Performs other duties as assigned
Education and Training
Associate of Arts: Textile Design , Expected in 05/1990
to
Stockport College Of Technology - United Kingdom ,
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Stockport College Of Technology
Job Titles Held:
  • Business Market Trainer, and General Manager
  • Prestige Sales Manager
  • Retail Operations Manager
  • Key Carrier
Degrees
  • Associate of Arts