Livecareer-Resume

Bss Tac Omcr Engineer Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Work History
to Engineering Department | ,
Professional Summary
A competent, multitasking, service oriented professional with Superb organizational, analytical and logical skill at resolving complex issues, devises innovative solutions to resolve business and technology challenges in a timely manner.
Skills
  • Ability to quickly master of new concepts, applications, technologies and working environment.
  • A good team player with excellent communication skill and has an ability to work in a team, lead the team and individual environment.
  • Self-motivated and Result oriented
  • Willingness to expand horizon and go the extra mile
  • High ethical Standards
  • Excellent problem solving skill
Work History
11/2012 to 01/1 BSS-TAC/OMCR Engineer Amazon.Com, Inc. | , ,
  • Victoria Island, Lagos State Performance Management: Manage HUAWEI BSS (BSC6900, BTS3012, BTS3900, BTS3900A and DBS3900).
  • Ensure optimum performance of all BSS Network Elements by conducting Daily/Weekly performance tests (BSC/BTS/Cell level) on all BSS Network Elements.
  • Analyze BSC KPIs, congestion on BSS interface and create deliverables summary report.
  • Validate planned operations: pre and post BSC/BTS Swap performance (Voice Call, SMS) test.
  • Ensure NCC KPI Thresholds are maintained (Call Drop rate * 1%, Traffic Channel Congestion * 2%, Network Availability * 99.9%).
  • Produce statistical performance report to evaluate productivity of Network Coverage areas.
  • Fault Management: Monitor and analyze faults on the network elements using iManager M2000 client.
  • Provide support to Field Engineers for prompt resolution of Critical hardware and software problems.
  • Troubleshoot Faulty Boards, TRXs, and VSWR Alarms on all HUAWEI BSC/BTS.
  • Coordinate Vendors to resolution of recurring issues.
  • Daily BSC back-up, daily BSC health check-up, Ater (BM & TC), N7 status check-up, site outage and On-Air Sites Reporting.
  • Perform second level and necessary back office support to Field, BSS and NOC teams.
  • Configuration Management: Configure New Sites, Declare Cell Internal and External Adjacency (Intra BTS, intra/inter BSC) Expand BTS and reconfigure parameters, Re-home BTS from one BSC to another BSC.
11/2011 to 10/2013 Branding/Sales Analyst Bickford Senior Living | , ,
  • Ajao Estate, Lagos State Provided analysis, solutions, and general marketing expertise to help companies successfully sell their products.
  • Identify the prospects, meet and present them the range of proposed branded items.
  • Developed relationships with existing customers in person and via telephone calls and emails; Arranged meetings with potential customers to prospect for new business; Negotiated terms of an agreement to close sales; Gathered market and customer information while representing company at trade exhibitions, events and demonstrations; Created detailed proposal documents, as part of a formal bidding process dictated by the prospective customer; Liaised with suppliers to check the progress of existing orders.
11/2010 to 10/2011 Support Engineer Akwa Ibom State Ministry Of Science And Technology | , ,
  • Uyo, Akwa Ibom State.
to NATIONAL YOUTH SERVICE CORPS | , ,
  • Provided technical assistance and support for queries and issues related to computer systems, software, and hardware.
  • Maintained overall ownership of user's issue & service ensuring that they receive resolution within a reasonable timeframe.
  • Provided investigation, diagnosis, resolution and recovery for hardware/software problems.
  • Responded to customers seeking help by asking questions to determine nature of problem.
  • Responded to queries either in person or over the phone.
  • Walked customer through problem-solving process.
  • Trained end users on usage of computer hardware and software.
03/2009 to 08/2009 Radio Network Surveyor/Coverage Planner Alcatel-Lucent Nigeria Limited | , ,
  • Alcatel-Lucent/Globacom Project).
  • Survey towns/cities for suitable locations for installation of radio network equipment, and planning the signal coverage levels.
  • Planned the preliminary network coverage for customer approval.
Education
Expected in 2016 MBA | University of Lagos - Lagos, , GPA:
Expected in Master Of Business Administration | Production/Operations Management , , GPA:
Production/Operations Management
Expected in 2010 Bachelor of Engineering Degree | Electrical Electronics Engineering Covenant University Ogun State, , GPA:
Electrical Electronics Engineering
Expected in GSCE O' Level Equivalent 2004 National Examination Council (NECO): Senior School Certificate Examination Professional Training/Certification ITIL® Certificate in IT Service Management (ITILF) 2014 Certified Associate in Project Management (CAPM) Training 2012 Oak Interlink, Lagos. | , , GPA:
References
References Abimbola Ogunbanjo Managing Partner, Chris Ogunbanjo & Co. 3, Hospital Road, Lagos. 08034002345, 08055312881 Mr. Robert Atabule Network Design Integration & Optimization Manager, Alactel-Lucent Nig. Ltd, Lekki, Lagos. 08055024772 OLUWATOBI DAIRO 4, Fowora Close, Ajao Estate, Isolo, Lagos. Mobile: 08111111038 - oluwatobi.dairo@yahoo.com

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

72Average

Resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • University of Lagos - Lagos
  • Covenant University Ogun State
Job Titles Held:
Degrees
  • MBA
  • Master Of Business Administration
  • Bachelor of Engineering Degree
  • GSCE O' Level Equivalent 2004 National Examination Council (NECO): Senior School Certificate Examination Professional Training/Certification ITIL® Certificate in IT Service Management (ITILF) 2014 Certified Associate in Project Management (CAPM) Training 2012 Oak Interlink, Lagos.