Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Job Title with over Number years of successful experience in Skill and Skill. Recognized consistently for performance excellence and contributions to success in Industry industry. Strengths in Skill and Skill backed by training in Area of study.
Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.
Accomplishments
Collaborated with team of Number in the development of Project name.
Documented and resolved Issue which led to Results.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of Number staff members.
Resolved product issue through consumer testing.
Skills
Teamwork
Excellent work ethic
Compassion
Conflict resolution
Relationship-Building
Training & Development
Customer service
Cultural awareness
Collaboration
Teambuilding
Leadership
Flexible & Adaptable
Work History
11/2020 to 01/2021
BookmakingHilton Worldwide – Austin, TX,
* Make sure all the pages was good to send off to the next station
* scan the pages to the computer and put it in the machine were the machine makes the book and send it off to the cutting machine
* once done the finalize people would look at it to see if the covers and pages are good to send off to the customer
08/2017 to 11/2020
Cashier The Ruby Slipper Cafe – AL, State,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Assisted customers by answering questions and fulfilling requests.
Counted cash in register drawer at beginning and end of shift.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Increased sales by offering advice on purchases and promoting additional products.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
Operated cash register for cash, check and credit card transactions with Number% accuracy.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Assisted customers with special services, account updates and promotional options.
Completed manual and machine counts of funds for transactions valued at over $Amount.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Answered questions about store policies and concerns to support positive customer experiences.
Checked prices for customers and processed items sold by scanning barcodes.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Educated customers on promotions to enhance sales.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Efficiently processed new orders, completing Number+ daily transactions with remarkable accuracy.
Trained as Job title and provided back-up coverage to provide customers with optimal support.
Completed sales in excess of $Amount with near-zero error rate using POS system.
Reviewed weekly sales circulars and monitored price changes.
Used cash registers and POS systems to request and record customer orders and compute bills.
Worked closely with Job title to solve problems and handle customer concerns.
Prepared and submitted end-of-shift reports using Software.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Served needs of more than Number customers in busy Type environment.
06/2012 to 07/2019
Landscaping AssistantBob Lawn Care – City, STATE,
Trimmed greenery, shrubs and hedges to maintain uniform appearance.
Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Installed stonework according to landscape design plan and client specifications.
11/2016 to 05/2017
BusserUbano – City, STATE,
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Worked well in diverse team settings by partnering with others to complete tasks.
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Resolved and escalated customer issues quickly to uphold strong customer relations standards.
Set up advertising signs and displays on shelves, counters and tables.
Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
Assisted customers with carry-out service.
Provided attentive service and proactively assessed guest needs.
Greeted customers and answered any questions.
Assisted wait staff with timely food delivery and guest requests.
Assisted cashiers with processing customer payments and documenting orders.
Monitored dining room inventory and replenished as necessary.
Offered product samples, answered questions and helped customers find items.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Monitored temperature of cases, shelves and storage areas and reported failures to manager.
Education
Expected in 05/2020
High School Diploma : Science Education Flower Mound High School - Flower Mound, TX GPA:
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