Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Organized Bookkeeper proficient in QuickBooks and well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes. Enthusiastic leader with dedication to partnering with coworkers to promote engaged, empowering work culture.

  • Financial statements expertise
  • Accounts payable specialist
  • Cost accounting
  • MS Office expert
  • Bookkeeping
  • QuickBooks
  • Account Reconciliation
  • Responsible Alcohol Service
  • Liquor, Beer and Wine Knowledge
  • Menu Memorization
  • Knowledge of Craft and Microbrews
  • Health Codes Compliance
  • Sales
  • Cash Handling
  • Point of Sale Systems
  • Aloha POS
  • Engaging personality
  • Attending multiple customers
  • Hospitality service expertise
  • Staff Management
  • Cash register operation
  • Clear and effective communication
  • Highly reliable
Work History
01/2020 to Current Bookkeeper Belay | Atlanta, GA,
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Created plans to remedy financial discrepancies and reconcile issues with records.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Diminished financial discrepancies and managed monetary transactions, including deposits and credit card transactions.
  • Maintained and processed invoices, deposits and money logs.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Verified accurate recordkeeping processes, reducing financial inconsistencies.
12/2018 to 11/2019 Bar Manager/Bartender Hei Hotels & Resorts | Bloomington, MN,
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Checked ID cards and verified bar guests were of legal age.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Consulted with managers to organize special events and promotions.
  • Poured and prepared mixed drinks for bar and restaurant guests daily.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Closed out cash register and prepared cashier report at close of business.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
09/2016 to 09/2018 Bartender 5 Restaurant | City, STATE,
  • Kept bar presentable and well-stocked to meet all customer needs.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Improved and applied social media marketing strategies to increase patronage.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Operated efficiently in high-volume setting.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
06/2003 to 10/2016 Server/Bartender/Manager TGI Fridays | City, STATE,
  • Arranged and prepared tables and bartop for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Expected in 05/2021 Bachelor of Science | Business Management University of Phoenix, Tempe, AZ GPA:

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