Highly creative Accounts Receivable Clerk with 10 years in accounting and finance. Results-oriented and solution-focused professional. Accounting clerk skilled in problem solving and maintaining accuracy. Posses an insatiable drive to achieve and exceed goals. Highly analytical and deadline-driven who completes accounting activities with accuracy and speed.
Advanced computer proficiency (both PC and Mac)
Strong in MS Access and Excel
Superior attention to detail
Expertise in invoice and payment transactions
Accounts payable specialist
BookkeeperIngles Grocery Store - Bremen03/2005 - 06/2010
Posted receipts to appropriate general ledger accounts.
Researched and resolved accounts payable discrepancies.
Answered an average of 15 calls per day by addressing customer inquiries, solving problems and providing new product information.
Politely assisted customers in person and via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
Entered financial data into the company accounting database to be verified and reconciled.
Customer Service ManagerIngles Grocery - Villa Rica06/2010 - 11/2011
Cross-trained and backed up other customer service managers.
Solved unresolved customer issues.
Strong leader of customer support staff.
Managed work flow to exceed quality service goals.
Maintained accurate records of past due customer account activity.
Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Scheduled staff shifts to cover peaks and lulls in customer inquiries.
Investigated and resolved customer inquiries and complaints in an empathetic manner.
Admin. Assistant/Inventory ManagerGray and White Used Auto Parts - Carrollton GA12/2011 - Current
Oversaw inventory and office supply purchases.
Created detailed expense reports and requests for capital expenditures.
Ordered and distributed office supplies while adhering to a fixed office budget.
Screened applicant resumes and coordinated both phone and in-person interviews.
Oversaw daily office operations for staff of 20 employees.
Oversaw daily driver's routes for staff of 3 drivers.
Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
Inventory all car parts on vehicles brought into yard to load into system
Monitored payments due from clients and promptly contacted clients with past due payments.
Associate of Science: Medical Coding and BillingKeiser University - FloridaCurrent
Associate of Arts: AccountingUniversity of Phoenix - Arizonia2015
High School Diploma: Bremen High School - Bremen GA2007