Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Highly creative Accounts Receivable Clerk with 10 years in accounting and finance. Results-oriented and solution-focused professional. Accounting clerk skilled in problem solving and maintaining accuracy. Posses an insatiable drive to achieve and exceed goals. Highly analytical and deadline-driven who completes accounting activities with accuracy and speed.
  • Account reconciliation
  • Advanced computer proficiency (both PC and Mac)
  • Strong in MS Access and Excel
  • Superior attention to detail
  • Expertise in invoice and payment transactions
  • Accounts payable specialist
  • Exceptional organization
Work History
Bookkeeper, 02/2005 to 05/2010
Coborn'sFargo, ,
  • Posted receipts to appropriate general ledger accounts.
  • Researched and resolved accounts payable discrepancies.
  • Answered an average of 15 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Entered financial data into the company accounting database to be verified and reconciled.

Customer Service Manager, 05/2010 to 10/2011
CpanelRemote, ,
  • Cross-trained and backed up other customer service managers.
  • Solved unresolved customer issues.
  • Strong leader of customer support staff.
  • Managed work flow to exceed quality service goals.
  • Maintained accurate records of past due customer account activity.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Scheduled staff shifts to cover peaks and lulls in customer inquiries.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.

Admin. Assistant/Inventory Manager, 11/2011 to Current
Gray And White Used Auto PartsCity, ,
  • Oversaw inventory and office supply purchases.
  • Created detailed expense reports and requests for capital expenditures.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Oversaw daily office operations for staff of 20 employees.
  • Oversaw daily driver's routes for staff of 3 drivers.
  • Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
  • Inventory all car parts on vehicles brought into yard to load into system
  • Monitored payments due from clients and promptly contacted clients with past due payments.

Associate of Science: Medical Coding and Billing, Expected in Current
Keiser University - Florida,
Associate of Arts: Accounting, Expected in 2015
University of Phoenix - Arizonia,
High School Diploma: , Expected in 2007
Bremen High School - Bremen GA,

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School Attended

  • Keiser University
  • University of Phoenix
  • Bremen High School

Job Titles Held:

  • Bookkeeper
  • Customer Service Manager
  • Admin. Assistant/Inventory Manager


  • Associate of Science
  • Associate of Arts
  • High School Diploma

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