LiveCareer-Resume

bcaba resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Reliable Counselor lends skilled supervision, activity planning and organization to individual patient assessment and treatment. Adeptly navigates stressful environments to deliver optimized outcomes. Dedicated to balancing high degree of compassionate care with privacy and understanding. Detail-oriented Nursing professional adept at delivering compassionate care to all patients. Excellent track record of meeting academic goals and excelling in clinical placements. Commended for history as hardworking, punctual team-player. Caring Nursing Student possessing calm disposition and excellent crisis management abilities. Skillful in documenting thorough, accurate patient information and monitoring fluid outtake and input levels. Observant and conscientious collaborator with knowledge of nursing and medical terminologies paired with strong passion to help others. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Good Work Ethic
  • Team Management
  • Critical Thinking
  • Friendly, Positive Attitude
  • Customer Service
  • Reliable & Trustworthy
  • People Skills
  • Flexible Schedule
  • Fluent in Spanish
  • Relationship Building
  • Active Listening
  • PPE Use
  • First Aid/CPR
  • Training & Development
Education and Training
West Coast University Anaheim, Ca, Expected in 08/2022 Bachelor of Science : Nursing - GPA :
National University La Jolla, CA Expected in 12/2019 Associate of Science : Human Anatomy - GPA :
Louisiana State University And A&M College Baton Rouge, LA Expected in 05/2012 Bachelor of Arts : Political Science - GPA :
Experience
Enernoc, Inc. - BCABA
Edina, MN, 05/2018 - 10/2021
  • Prioritized and organized tasks to efficiently accomplish behavioral goals.
  • Juggled multiple clients and tasks to ensure high quality and behavior corrections.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train parents.
  • Improved operations by working with team members and customers to find workable solutions.
  • Exceeded customer satisfaction by finding creative solutions to behavioral problem with clients.
  • Created agendas and communication materials for team meetings.
Noatum - Logistics Specialist
Chicago, IL, 06/2012 - 04/2018
  • Conducted inventory checks and resolved discrepancies.
  • Organized and maintained order documentation.
  • Kept deliveries on track and provided timely status updates.
  • Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
  • Managed inbound and outbound delivery schedules for optimal flow of goods.
  • Scheduled material deliveries, equipment repair and shipment transportation.
  • Improved lines of communication between company and customers.
  • Coordinated import and export operations, adhering to tight schedules and deadlines.
  • Communicated with customers and management to report delays, emergencies, weather challenges and carrier schedule changes.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Aided senior leadership with report generation to utilize process improvements.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Provided product shipment delivery quality control, eliminating downtime to maximize revenue.
  • Strengthened integrity, developing organization systems for records, reports and agendas.
  • Automated office operations, managed client correspondence and supplied record tracking and data communication services.
  • Processed sales orders and completed bookkeeping, purchasing, tracking and credit application tasks.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Dispatched local and long-distance carriers daily.
  • Conducted research on logistics operations and performed literature reviews, interviews and site visits.
  • Diminished project lags by securing logistics, equipment and supplies to meet just-in-time demand.
  • Responded to inquiries from both external and internal customers, resulting in decrease in calls to help desk.
Sykes Enterprises Incorporated - BDM
LA, State, 07/2009 - 05/2012
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Prospected for new business by developing targeted solicitation plans for key accounts.
  • Worked cross-functionally, maximizing growth potential in existing accounts with objective of extending products into other areas.
  • Established programs to meet sales targets and minimize deviations resulting in maximum business growth.
  • Leveraged CRM to maintain records of sales and prospecting activities.
  • Developed relationships to generate leads and position company as trusted partner.
  • Negotiated and prepared contracts to secure new business and retain existing clients.
  • Leveraged cold calling, in-person visits and referrals to build leads.
  • Supported sales team members to drive growth and development.
Calls Plus - Bilingual Customer Service Agent
City, STATE, 06/2009 - 10/2010
  • Handled translation calls with open and clear communication skills to quickly get to root of each issue.
  • Maintained and tracked accurate data using CRM and various computer systems.
  • Identified and analyzed multilingual customer needs to drive high satisfaction, growth and retention of business.
  • Leveraged multilingual skills to review, record and organize written data from variety of sources.
  • Translated customer and internal documents to facilitate actions and resolutions.
  • Responded to customer inquiries to drive highest level of customer service and develop and continually enhance relationships.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Languages
Spanish :
Native/ Bilingual
Negotiated :
French :
Professional
Negotiated :
Accomplishments
  • Maintained a 3.5 GPA throughout BSN program.
  • received honors throughout program.
  • received 3 Navy Achievement medals (NAMS) for attention to detail.
Activities and Honors
  • Member, Alumni Association

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Resume Overview

School Attended

  • West Coast University
  • National University
  • Louisiana State University And A&M College

Job Titles Held:

  • BCABA
  • Logistics Specialist
  • BDM
  • Bilingual Customer Service Agent

Degrees

  • Bachelor of Science
  • Associate of Science
  • Bachelor of Arts

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