LiveCareer-Resume

bartender server resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Thorough and steadfast Office Worker with top-notch administrative skills and solid background in customer service, data entry, and sales. Surpass business targets while satisfying diverse customer demands. Independently handle clerical tasks like routing correspondence and coordinating travel arrangements to keep business operations smooth and efficient.

Skills
  • Team management
  • Project organization
  • Problem resolution
  • Organization
  • MS Office
  • Communications
  • Customer service
  • Budgets
  • Supervision
  • Typing 40+ words per minute
  • Organizational performance
  • Shipping and receiving operations
  • Personable and friendly communications
  • Paperwork filing
Work History
Bartender/Server, 06/2016 to 03/2020
Smith Senior LivingOrland Park, IL,

Greeted and maintained relationships with regular customers.

  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.

  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.

  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

  • Upsold daily specials and beverage promotions to exceed daily sales goals.

  • Developed new signature cocktails to support bar marketing brand and increase profits.

  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.

  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.

  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Customer Service Manager, 04/2015 to 05/2016
Atlas World Group, Inc.Saint Louis, MO,
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.

  • Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.

  • Exceeded team goals and collaborated with staff members to implement customer service

  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.

  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

  • Completed special projects by using effective decision making, critical thinking and time management skills.

  • Sustained continuous improvement by implementing customer interface management systems through telephone communication, email marketing, live chat services and social media.
Eligibility Specialist, 09/2014 to 04/2015
UbcSaint Louis, MO,
  • Communicated with people from various cultures and backgrounds on application process.

  • Scheduled appointments with applicants to gather information and explain benefits processes.

  • Managed processing of all benefits applications, including those for financial assistance and food stamps.

  • Developed extensive fact-checking and research skills as result of continuously reviewing different programs and options.

  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Office Administrator, 11/2012 to 08/2014
Lehigh HansonWatertown, NY,
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.

  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.

  • Worked with upper management to complete complex projects on tight budgets within specific timelines.

  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.

  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.

  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.

  • Trained new employees on administrative procedures, company policies and performance standards.

  • Tracked office supplies and restocked low items to keep team members on-task and productive.

  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Ged: Basic Studies, Expected in to Kimberley School of Education - Davenport, IA,
GPA:
Not Completed: Liberal Arts And General Studies, Expected in to Scott Community College - ,
GPA:
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

  • Supervised team of 10 staff members.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of reports .

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Resume Overview

School Attended

  • Kimberley School of Education
  • Scott Community College

Job Titles Held:

  • Bartender/Server
  • Customer Service Manager
  • Eligibility Specialist
  • Office Administrator

Degrees

  • Ged
  • Not Completed

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