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Bartender/ Server Resume Example

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BARTENDER/ SERVER
Career Overview
Friendly and Enthusiastic Customer Service Associate with Ten years of specialization in Customer Relations. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Energetic work attitude
  • Telephone inquiries specialist
  • Customer service expert
  • Adaptive team player
  • Organizational skills
  • Telephone Skills
  •  client Relations
  • Sharp problem solver
  • Courteous demeanor
  • Large cash/check deposits expert
  • Inventory control familiarity
  • Opening/closing procedures
  • Multi-Task Management
  • Prioritizing
Accomplishments
 I Volunteered for Habitat For Humanity July 2016
​
Customer Assistance
  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
  • Consistently generated additional revenue through skilled sales techniques.
Product Sales
  • Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.
Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Supervised, Supported, Trained
Work Experience
August 2014
to
January 2015
Veterns Of Foreign Wars Syracuse, NY Bartender/ Server Prevented store losses using awareness, attention to detail and integrity. Created new processes and systems for increasing customer service satisfaction. Worked as a team member performing cashier duties, product assistance and cleaning. Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales by 30 Percent Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.  Organized the store by returning all merchandise to its proper place. Replenished merchandise shelves with items from the stockroom. Took special orders in person and over the phone to generate [dollar amount] of additional revenue. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Accurately logged all daily shipping and receiving orders. Stocked and rotated inventory regularly.
February 2008
to
February 2011
Subway Sandwiches Euless, TX Store Manager
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
May 1996
to
October 2001
Jumpin John's Convience Store Euless, TX Store Manager
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
  • Plan budgets and authorize payments and merchandise returns.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Educational Background
Jan 1995
Ragland High School Ragland, AL High School Diploma: General Jun General Jun
Skills
budgets, budget, bi, cash receipts, credit, customer service, firing, Inventory, Issue receipts, Listening, marketing, money, organizing, personnel, policies, pricing, Speaking, quality, Reading, reconciling, safety, selling, sales, tables, Time Management, transportation
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Resume Overview

Companies Worked For:

  • Veterns Of Foreign Wars
  • Subway Sandwiches
  • Jumpin John's Convience Store

School Attended

  • Ragland High School

Job Titles Held:

  • Bartender/ Server
  • Store Manager

Degrees

  • High School Diploma : General Jun

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