Bartender Server resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Career Overview
Friendly and EnthusiasticĀ Customer Service AssociateĀ with Ten years of specialization in Customer Relations. Able to learn new tasks quickly and proficient in growing key customer
relationships. Represent establishment with friendly, professional demeanor at all
times.
Core Strengths
Strong organizational skills
Active listening skills
Energetic work attitude
Telephone inquiries specialist
Customer service expert
Adaptive team player
Organizational skills
Telephone Skills
Ā client Relations
Sharp problem solver
Courteous demeanor
Large cash/check deposits expert
Inventory control familiarity
Opening/closing procedures
Multi-Task Management
Prioritizing
Educational Background
Ragland High SchoolRagland, ALExpected in Jan 1995 ā āHigh School Diploma:General Jun - GPA:General Jun
Accomplishments
Ā I Volunteered for Habitat For Humanity July 2016
ā
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
Consistently generated additional revenue through skilled sales techniques.
Product Sales
Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Supervised, Supported, Trained
Work Experience
Schulte Hospitality Group - Bartender/ Server Tucson, AZ, 07/2014 - 2015Prevented store losses using awareness, attention to detail and integrity. Created new processes and systems for increasing customer service satisfaction. Worked as a team member performing cashier duties, product assistance and cleaning. Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales by 30 Percent Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Ā Organized the store by returning all merchandise to its proper place. Replenished merchandise shelves with items from the stockroom. Took special orders in person and over the phone to generate [dollar amount] of additional revenue. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Accurately logged all daily shipping and receiving orders. Stocked and rotated inventory regularly.
Umpqua Bank Corp - Store Manager Monroe, OR, 02/2008 - 02/2011
Provide customer service by greeting and assisting customers, and responding to customer
inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts,
or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing
workers when appropriate.
Assign employees to specific duties.
Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as
advertised.
Plan and prepare work schedules and keep records of employees' work schedules and time
cards.
Review inventory and sales records to prepare reports for management and budget
departments.
Umpqua Bank Corp - Store Manager Moses Lake, WA, 05/1996 - 10/2001
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts,
or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Estimate consumer demand and determine the types and amounts of goods to be sold.
Formulate pricing policies for merchandise, according to profitability requirements.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing
workers when appropriate.
Assign employees to specific duties.
Keep records of purchases, sales, and requisitions.
Enforce safety, health, and security rules.
Plan budgets and authorize payments and merchandise returns.
Plan and prepare work schedules and keep records of employees' work schedules and time
cards.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays
and selling merchandise.
Review inventory and sales records to prepare reports for management and budget
departments.
Confer with company officials to develop methods and procedures to increase sales, expand
markets, and promote business.
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