Bartender resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Energetic, results-oriented professional with documented success in customer service and satisfaction in various career fields, eager to bring strong skills to a growing company in need of top-level support. Offering 18 years of comprehensive experience as a skilled team member in multiple industries, including Administration, Clerical, Driving, and Retail Sales. Proficient in various repair work, applying paints and primer and some electrical work.
Skills
Self-Motivated
Service-Oriented
Verbal and Written Communication
Friendly and Outgoing
Time Management
Relationship Building
Safety Protocols
Navigational Systems and GPS
Traffic Law Observation
Calm Under Pressure
Problem-Solving
Punctual and Reliable
Basic Math
Conflict Resolution
Active Listening
Education and Training
Monroe Community CollegeRochester, NYExpected in 01/2011 – –Associate of Applied Science: - GPA:
Liverpool High SchoolLiverpool, NYExpected in 01/2007 – –High School Diploma: - GPA:
Experience
Spritz - Bartender Las Vegas, NV, 09/2019 - Current
Talked easily with patrons to build rapport and earn repeat business.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Met customer, business operations and server needs with minimal errors or delays.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Monitored patron alcohol consumption to encourage safety.
Trained new bartenders on drink preparation and upselling techniques.
Created signature beverages to increase revenue and patron loyalty.
City Of Tuscaloosa, Al - Custodial Worker Tuscaloosa, AL, 04/2022 - 09/2022
Handled, labeled and stored various hazardous chemicals and solutions safely to prevent injuries.
Reduced cleaning time significantly while maintaining company quality standards.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Notified building managers about needed repairs to maintain public safety.
Checked and stocked inventory throughout facility to meet expected demands.
Performed landscaping tasks and removed litter to maintain grounds.
Completed routine maintenance checks, notifying management of needed repairs.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Kept business entrances clean, tidy and professional in appearance.
Wesley Enhanced Living - PSE Clerk Gwynedd, PA, 05/2021 - 04/2022
Utilized factors such as package shape and final destination to sort into correct bins for delivery.
Prioritized and organized tasks to efficiently accomplish service goals.
Weighed parcels, calculating costs based on type, total weight and final destination.
Drove retail sales by promoting and selling stamps, envelopes and money orders.
Virginia Eye Consultants - Driver Dayton, OH, 10/2020 - 02/2021
Achieved consistently high customer scores due to exceptional service.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Delivered goods and services to customers on time and in excellent condition.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Loaded and unloaded merchandise efficiently to meet demanding route targets.
Centralia Elementary - SCHEDULING AGENT Buena Park, CA, 07/2018 - 10/2020
Answered phone calls and emails to make accurate reservations.
Oversaw appointment scheduling for corporate employees and company visitors.
Sutter Health - SUBSTITUTE CLERICAL Orinda, CA, 03/2017 - 07/2018
Directed clients and guests to correct departments, rooms and staff members.
Answered office phone and emails to schedule appointments, answer questions and document information.
Screened visitors and directed to specific location for office safety.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Mentored new employees on procedures and policies to maximize team performance.
Answered inbound calls, chats and emails to facilitate customer service.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Trained new hires on products and services, best practices and protocols to reduce process gaps.
Explained benefits, features and recommendations to maximize client retention.
Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Dent Wizard International - DIRECT SALES REPRESENTATIVE Eatontown, NJ, 08/2015 - 12/2015
Demonstrated product features to align with customer needs.
Discussed service levels with customers and potential upgrades.
Visited potential and current customers at personal and business locations to promote products.
NATIONAL GRID - ACCOUNTS PAYABLE CLERK City, STATE, 11/2013 - 01/2015
Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Reconciled monthly statements and transactions to keep records accurate and current.
Assessed data and information to check entries, calculations and billing codes for accuracy.
Handled high-volume invoice processing with minimal supervision.
NATIONAL GRID - ACCOUNTS PROCESING REPRESENTATIVE City, STATE, 01/2012 - 11/2013
Reviewed accounts for delinquencies and other ongoing issues.
Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Accomplishments
Successfully train staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results
Process Improvement
Oversee implementation of new phone/voicemail system resulting in more cost-effective service
Data Organization
Improve office organization by compiling duplicate tracking spreadsheet for client database while effectively removing duplicate incident reports.
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