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bartender resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dedicated manager with more than 7 years in service industry and customer service. Possessing second-to-none commitment to customer service. As well as

Capable kennel technician experienced in working with multi breed animals. Document feedings and treatments for transparency and open communication with owners. Collaborate with veterinarians to obtain medical treatment and protect animals from harm.

Skills
  • Issue and conflict resolution
  • Excellent multi-tasker
  • Cheerful and energetic
  • Personnel training and development
  • Flexible schedule
  • Invoice processing
  • Dependable and reliable
  • Superior organization skills
Experience
04/2013 to Current
Bartender The One Group Denver, CO,
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Reinvented classic cocktails, margaritas and mixed beverages to complement new menu options.
  • Supported servers by preparing specialty drinks for patrons in all areas of  establishment.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items to drive revenue.
  • Trained  new bartenders in 5 years to increase knowledge of drink preparation and upselling techniques.
  • Upsold customers from shelf to premium brands and high-margin signature recipes.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships to increase restaurant value.
02/2018 to 10/2018
Manager Labcorp Scottsdale, AZ,
  • Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
  • Evaluated financial statements and reports to monitor performance to devise solutions for improvement and cost reduction.
  • Assessed client needs and promoted products and services to fit unique criteria.
  • Recruited, hired and trained numerous employees for marketing and sales department.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Met with each associate to establish realistic monthly sales goals.
  • Supervised, developed and delegated tasks to employees.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Analyzed financial statements and payroll through product cost, labor and controllables.
  • Diminished work flow lags, including recruiting, interviewing and hiring top talent.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Delivered training and continuous mentoring to team members, boosting employee satisfaction and overall performance.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
04/2017 to 03/2018
Kennel Technician American Veterinary Group Brentwood, TN,
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Kept dogs safe by remaining alert to environmental conditions.
  • Walked animals outside for potty breaks numerous times per shift to avoid accidents in play areas and on bedding.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Performed venipunctures and dressed animals' wounds.
  • Adhered to high standards of safety, cleanliness and professionalism.
01/2011 to 01/2012
Hostess Vail Resorts Beaver Creek, CO,
  • Manually placed reservations answered by phone and email into POS.
  • Established floor plans to streamline seating and wait staff traffic and maximize floor space.
  • Assisted kitchen staff in delivery of proper food counts by determining number of food items required for complete service.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Checked in deliveries and signed off on products received.
  • Checked dining and serving areas every 30 minutes to verify proper cleanliness and readiness for guests.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Vacuumed carpets and swept floors to clear of debris.
  • Guided guests to appropriate seating for party size, provided with menus .
Education and Training
Expected in 2012 to to
High School Diploma:
Timber Creek High School - Fort Worth, TX
GPA:
Expected in to to
: buisness
Tarrant County College District - Fort Worth, TX
GPA:
Expected in 2020 to to
: veterinary technology
penn foster college - online,
GPA:

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Resume Overview

School Attended

  • Timber Creek High School
  • Tarrant County College District
  • penn foster college

Job Titles Held:

  • Bartender
  • Manager
  • Kennel Technician
  • Hostess

Degrees

  • High School Diploma

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