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bartender resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Motivated, service-oriented Bartender with over 4 years high-volume restaurant experience. Extensive wine, beer and cocktail knowledge. Creative with developing new mixology recipes. Established bartender with flair for creating exciting and on-trend cocktails. Talented at developing world-class cocktail list and bar program. Ready to create innovative and attractive drink menus. Responsible bartener skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.

Skills
  • Outstanding customer service
  • Anticipating guest needs
  • Maintaining glassware stock
  • Extensive spirits knowledge
  • Safe serving knowledge
  • Health codes compliance
  • Suggestive selling
  • Proficient in mixology
  • Maintaining a clean bar
  • Basic accounting
  • Balancing the cash register
  • Food service
  • Licensed Bartender
  • Service-oriented mindset
  • Excellent judgment
  • Outgoing personality
  • Extensive beer knowledge
  • Extensive wine knowledge
  • Cocktail list development
  • Employee training
  • Organizational ability
  • Marketing and sales experience
Experience
04/2018 to Current
Bartender The Clevelander Hotel North Bay Village, FL,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Maintained list of ride services for inebriated customers.
  • Collected and organized daily till totals and tips.
  • Lowered liquor costs by training bar staff on precision pouring and waste reduction.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Prepared new garnishes, juices and other perishables daily.
  • Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Kept supplies stored in proper locations according to health code standards.
  • Advertised, marketed and recommended drink options to guests.
  • Used POS system to input orders, create checks and issue receipts.
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
07/2015 to 04/2018
Machine Operator Starbucks Naperville, IL,
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Selected proper cutting tools, calculating parameters to manufacture components and parts.
  • Painted and applied protective coatings to various parts to prevent water, oxygen and electrolytes from coming in contact with metal.
  • Maintained work environments safe and efficient at all times.
06/2013 to 08/2015
Manager/Instore Papa Johns City, STATE,

Management

  • .Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Assisted with training and onboarding of sales associates in all store operations.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
  • Set challenging yet attainable goals to encourage continuous staff development.
  • Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost [Result].
  • Reviewed applications for open positions and made knowledgeable hiring recommendations.

Instore

  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Expected in 05/2015 to to
High School Diploma:
Cherokee High School - Rogersville, TN
GPA:
Expected in to to
Associate of Science: General Studies / Business
Walters State Community College - Morristown, TN
GPA:

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Resume Overview

School Attended

  • Cherokee High School
  • Walters State Community College

Job Titles Held:

  • Bartender
  • Machine Operator
  • Manager/Instore

Degrees

  • High School Diploma
  • Associate of Science

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