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bartender resume example with 6+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Experienced Bartender with 3 years of experience in field. Strong ability to improve team performance and grow bar sales through exceptional customer service and leadership skills.

Customer-oriented restaurant professional well-versed in liquor, beer and specialty drinks. Diligent about restocking supplies and keeping customer areas clean. Strong team leader and trainer of bar staff.

Well-rounded Bartender with wide-range history in the service industry. Bringing passion for the industry and fun, positive attitude with unwavering commitment to customer service.

Skills
  • Alcohol ordering
  • Proficient in mixology
  • Outstanding customer service
  • Maintaining glassware stock
  • Extensive spirits knowledge
  • Beer, wine and soju cocktails
  • Suggestive selling
  • Anticipating guest needs
  • Health codes compliance
  • Safe serving knowledge
  • Wine and liquor expertise
  • Employee training
  • Excellent judgment
  • Courteous
  • Team building
Experience
10/2018 to Current Bartender The Cliffs Resort | Pismo Beach, CA,
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Prepared and served over 1000 drinks per shift in high-volume professional environment.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
03/2017 to 05/2018 Server Park Hotels & Resorts | El Segundo, CA,
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Prepared salads and appetizers to back up kitchen staff.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
09/2014 to 03/2017 Head Server Hyatt Hotels Corp. | Santa Ana Pueblo, NM,
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Educated servers on daily specials to promote key items and drive sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Trained new servers on menu items and restaurant standards.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Ensured customer satisfaction through high-quality service.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Checked menus to verify current selection availability and cleanliness.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Drove sales per ticket through suggestive selling,
  • Placed reservations through phone and email into [Software].
Education and Training
Expected in 05/2015 GED | Spring Woods High School, Houston, TX GPA:

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Resume Overview

School Attended

  • Spring Woods High School

Job Titles Held:

  • Bartender
  • Server
  • Head Server

Degrees

  • GED

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