bartender resume example with 19+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Reliable and hardworking bartender familiar with working alone or with team to serve customers. Experienced in supporting servers, delivering food and bussing tables. Good interpersonal and multitasking skills in fast-paced environments.
Skills
Maintaining glassware stock
Beer, wine and soju cocktails
Outstanding customer service
Alcohol ordering
Anticipating guest needs
Safe serving knowledge
Suggestive selling
Cash register operation
Health codes compliance
Organizational ability
Balancing the cash register
Elegant garnish station setup
Outgoing personality
Food service
Verbal communication
Experience
12/2016 to Current
BartenderLandry's – Lahaina, HI,
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
Reduced inventory losses by creating new drink menu items to move older products.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Upsold customers from shelf to premium brands and high-margin signature recipes, driving average sales.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Engaged in small talk with patrons daily to build rapport and earn repeat business.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Made product recommendations to customers based on preference, food pairings and special promotions.
Filled ice bins throughout shift and cleaned them weekly.
Collected and polished glassware, keeping adequate stock for expected customer loads.
Prepared mixed drinks and poured wine, beer and nonalcoholic beverages.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Processed transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
06/2014 to 11/2016
Server BartenderLandry's – Neptune, NJ,
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Upsold customers and optimized table-turns.
Promoted desserts, appetizers and specialty drinks.
Prepared salads and appetizers to back up kitchen staff.
Served patrons daily with consistent recommendations for exceptional service.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Operated POS terminals to input orders, split bills and calculate totals.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
08/2011 to 06/2014
ReceptionistMunson Medical Center – Frankfort, MI,
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Provided information to callers and drafted office emails.
Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Scheduled appointments based on availability and established load parameters.
Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
Processed payments and updated accounts to reflect balance changes.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Greeted visitors, assessed needs and directed to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Took accurate messages for staff and management to facilitate open and speedy communication.
Responded to telephone inquiries from clients and delivered information to inform and educate callers.
05/2001 to 08/2011
Medical AssistantTowson University – Baltimore, MD,
Recorded patient histories and filed supporting clinical data and diagnosis.
Removed strip printout from equipment to obtain permanent record of internal examination.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Prepared patients for examinations, taking vital signs and updating medical histories.
Sterilized medical equipment after each procedure.
Cleaned and disinfected chairs and equipment according to facility policy.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Coordinated and executed proper medical waste disposal.
Followed all principles of asepsis and infection control.
Scheduled appointments for patients via phone and in person.
Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
Education and Training
Expected in 06/1997 to to
High School Diploma: Sachem High School North - Lake Ronkonkoma, NY GPA:
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