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Bartender Resume Example

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BARTENDER
Professional Summary

Focused and reliable[Job Title] with excellent interpersonal and communication skills focused on customer satisfaction. Knowledgeable about selling different product or service packages, bringing along 4+ years of customer relations experience. Skilled at demonstrating product knowledge and closing sales with a charismatic and driven approach. Experienced in large-scale, multi-faceted events, as well as more intimate gourmet services.

Skills
  • Customer Relations
  • Acquiring clients
  • Customer Service
  • Order processing
  • Staff Training
  • Service Agreements
  • Interpersonal communication skills
  • Strategic Planning
  • Company processes
  • Sales expertise
  • High-volume dining
  • Bill computation
  • Banquet coordination
  • Upselling techniques
  • Front-of-house display creation
  • Order accuracy
  • Tableside service
  • Accurate money handling
  • Item promotion
  • Food tray carrying
  • Daily specials memorization
Work History
January 2019-CurrentBartender | The Tavern Restaurant | Westfield, MA
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Waited on up to [Number] customers at bar and at [Number]-table bar area.
  • Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Upsold [Type] specialty items to increase overall sales and exceed targets.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers.
  • Used cash registers and credit card machines to cash out customers, handling up to $[Amount] in cash per event.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by [Amount] % on average.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
May 2017-November 2019Sales Representative | Mosquito Squad | Agawam, MA
  • Researched potential clients and markets to prepare for appointments.
  • Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Utilized various sales techniques to develop relationships with customers and drive sales.
  • Led educational training seminars and product demonstrations.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Educated senior staff on product usage and maintenance.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Brought in new customers and retained base through proactive management of individual needs and development of robust [Type] solutions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with [Type] customers.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Answered customers' questions regarding products, prices and availability.
  • Created and updated customer accounts with relevant information.
  • Maintained up-to-date knowledge of all available products.
  • Recommended [Product or Service] to customers, thoroughly explaining details.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
May 2017-July 2019Banquet Server | The Ranch Golf Club | Southwick, MA
  • Worked as a key part of a team that maintained a Reader's Choice Top 50 public golf course.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Smoothly circulated appetizer and drink trays around [Type] events, offering selections to guests.
  • Cleared dishes and glassware quickly following each course.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, entrees and refilled beverages for events up to [Number] guests.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Cleaned and sanitized work stations to meet health department regulations.
Education
February 2018Bachelor of Arts: EconomicsUniversity of Massachusetts Amherst,
  • Cumulative GPA: 3.3; Dean's List
  • Received John and Abigail Adams Scholarship for outstanding MCAS scores
  • Member of UMass Amherst Economics Club
  • Coursework in International Monetary Policy, Price Theory, and Co-Operative Enterprises
Westfield High School, Westfield, MA

Honor Student; Student Council; 4 year Varsity Football; Captain; MVP

Certifications
  • ServSafe
  • CompTIA A+ Technician
Hobbies

Golf

Stock Trading

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Resume Overview

Companies Worked For:

  • The Tavern Restaurant
  • Mosquito Squad
  • The Ranch Golf Club

School Attended

  • University of Massachusetts Amherst
  • Westfield High School

Job Titles Held:

  • Bartender
  • Sales Representative
  • Banquet Server

Degrees

  • Bachelor of Arts : Economics

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