Bartender Resume Example
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BARTENDER
Professional Summary
Focused and reliable[Job Title] with excellent interpersonal and communication skills focused on customer satisfaction. Knowledgeable about selling different product or service packages, bringing along 4+ years of customer relations experience. Skilled at demonstrating product knowledge and closing sales with a charismatic and driven approach. Experienced in large-scale, multi-faceted events, as well as more intimate gourmet services.
Skills
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Work History
January 2019-CurrentBartender | Bowlero Corp | Denton , TX
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Waited on up to [Number] customers at bar and at [Number]-table bar area.
- Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Upsold [Type] specialty items to increase overall sales and exceed targets.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Checked identification to enforce age regulations for alcoholic beverages.
- Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers.
- Used cash registers and credit card machines to cash out customers, handling up to $[Amount] in cash per event.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by [Amount] % on average.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
May 2017-November 2019Sales Representative | Peak Alarm Company | Park City , UT
- Researched potential clients and markets to prepare for appointments.
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Utilized various sales techniques to develop relationships with customers and drive sales.
- Led educational training seminars and product demonstrations.
- Serviced existing accounts on regular basis to maximize revenue.
- Educated senior staff on product usage and maintenance.
- Recommended accurate and effective solutions to customers after identifying problems.
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
- Built strong rapport with clients by understanding needs and clearly explaining products.
- Brought in new customers and retained base through proactive management of individual needs and development of robust [Type] solutions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Established fair pricing structures and finalized contracts to complete purchase agreements with [Type] customers.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Answered customers' questions regarding products, prices and availability.
- Created and updated customer accounts with relevant information.
- Maintained up-to-date knowledge of all available products.
- Recommended [Product or Service] to customers, thoroughly explaining details.
- Offered advice and assistance to customers, paying attention to special needs or wants.
May 2017-July 2019Banquet Server | Marcus Corporation | Chicago Heights , IL
- Worked as a key part of a team that maintained a Reader's Choice Top 50 public golf course.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
- Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Smoothly circulated appetizer and drink trays around [Type] events, offering selections to guests.
- Cleared dishes and glassware quickly following each course.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, entrees and refilled beverages for events up to [Number] guests.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Cleaned and sanitized work stations to meet health department regulations.
Education
February 2018Bachelor of Arts: EconomicsUniversity of Massachusetts Amherst,
- Cumulative GPA: 3.3; Dean's List
- Received John and Abigail Adams Scholarship for outstanding MCAS scores
- Member of UMass Amherst Economics Club
- Coursework in International Monetary Policy, Price Theory, and Co-Operative Enterprises
Westfield High School, City, State
Honor Student; Student Council; 4 year Varsity Football; Captain; MVP
Certifications
- ServSafe
- CompTIA A+ Technician
Hobbies
Golf
Stock Trading
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Resume Overview
School Attended
- University of Massachusetts Amherst
- Westfield High School
Job Titles Held:
- Bartender
- Sales Representative
- Banquet Server
Degrees
- Bachelor of Arts : Economics
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