Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication. Capable, organized and meticulous Resident Assistant, known for excellent leadership and time management skills. Easily able to speak in large groups and offer mediation and counseling to residents. Adheres to rules and dedicated to promoting a friendly, safe and healthy environment for residents.
Skills
Safe serving knowledge
Outstanding customer service
Health codes compliance
Maintaining glassware stock
Proficient in mixology
CPR certified
Assertive
Effective planning
Problem-solver
Friendly, positive attitude
PPE use
First Aid/CPR
Reliable and trustworthy
Organizational skills
Team building
Progress monitoring
Report writing
Reporting and documentation
Experience
Bartender, 03/2020 to 10/2020 Boyd Gaming, Inc. – New Orleans, LA,
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Made product recommendations to customers based on preference, food pairings and special promotions.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Stocked bar with beer, wine, liquor and related supplies.
Engaged in small talk with patrons to build rapport and earn repeat business.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Monitored patrons to keep alcohol consumption at designated levels.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Resident Assistant, 05/2018 to 01/2020 Education Realty Trust Inc. – Vancouver, WA,
Facilitated best care by developing strong and trusting rapport with patient.
Participated in meetings and training, including person and group development.
Devised various programs for residents, including social, educational and recreational programs.
Improved patient outlook and daily living through compassionate care.
Managed administrative tasks, including maintenance requests, room change process and incident reports.
Maintained clean and well-organized environment to promote client happiness and safety.
Advised peers on personal, career and academic worries.
Advised and assisted students on issues such as hygiene, cleanliness, nutrition and utilities.
Monitored and reported clients' progress.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Reported illnesses, emergencies and crisis situations immediately to RN for assistance.
Participated in room choosing, orientation, maintenance, room change requests and opening and closing of residence halls.
Quality Inspector, 08/2017 to 10/2019 Toro Company – Ankeny, IA,
Conducted routine visual inspections of assembly work to uncover issues with compliance and tolerances.
Recommended corrective actions to minimize rate of product defects.
Notified supervisors about production problems and helped identify and correct concerns.
Assessed finished items for defects and ordered reworks to eliminate irregularities.
Tested stationary and motion items to determine proper functionality and operational ability.
Documented inspection information and compiled data into reports for dissemination to management.
Inspected quality of finished products, making minor repairs to meet project expectations.
Trained inspectors to perform and document quality inspections and audits.
Fast Food Worker, 03/2014 to 05/2017 Penn State University – University Park, PA,
Served orders to customers at windows, counters and tables, handling approximately several hundred orders per shift.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Effectively worked with teammates and openly invited coaching from management team.
Verified orders and bagged items for easy transport.
Followed all company safety standards, including food quality and sanitation procedures.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Completed side work tasks, including restocking condiments and cleaning refrigerators.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Quickly and efficiently processed payments and made accurate change.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Completed opening, closing and shift change tasks to promote store efficiency.
Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
Reviewed contents on food trays to check receiving complete order.
Safely prepared, assembled and presented food to satisfy customers and fill orders.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Education and Training
GED: , Expected in 05/2014 New Albany High School - New Albany, MS GPA:
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