Experienced server with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness. Successful at offering speedy assistance to maximize customer satisfaction. Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Self-motivated and dependable server offering 3 1/2 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision. High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests. Experienced Bartender with 2 years of experience in field. Strong ability to improve team performance and grow bar sales through exceptional customer service and leadership skills. Hands-on [Job Title] successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied..
- Point of Sale (POS) system operations
- High-volume dining
- Dish preparation
- Menu memorization
- Menu knowledge
- Price memorization
- Wine pairings
- Food safety understanding
- Dining customer service
- Service prioritization
- Dining crew workflow optimization
- Liquor, wine and food service
- Check payment processing
- Work in fast pace environment
- Multitask
- Health codes compliance
- Beer, wine and soju cocktails
- Alcohol ordering
- Safe serving knowledge
- Anticipating guest needs
- Cash and credit transactions
- Organizational ability
- I understand and speak a little bit of Spanish
- Elegant garnish station setup
- Food service
- Maintaining a clean bar
- Balancing the cash register
Temecula, CA, 06/2019 - Current
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Monitored patrons to keep alcohol consumption at designated levels.
- Produced and balanced daily and weekly sales reports to assess and coordinate staff.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Reduced inventory losses by creating new drink menu items to move older products.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Denver, CO, 10/2017 - Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Provided exceptional service to customers
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Prepared and served cold, hot and alcoholic beverages to guests.
- Greeted newly seated guests quickly and efficiently.
- Calculated charges, issued table checks and collected payments from customers.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Dallas, TX, 04/2017 - Current
- Led demonstrations of new products and features at Tracy and Stockton locations.
- Answered customer questions and guided to specific products requested.
- Studied product and industry specs and prices to update signage and complete merchandising activities.
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School Attended
- California State University - Stanislaus
- California State University - Stanislaus
- Ripon High School
Job Titles Held:
- Bartender
- Server
- Vendor Representative
Degrees
- Bachelor of Science
- Associate of Science
- High School Diploma
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