LiveCareer-Resume

bartender resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Customer-oriented restaurant professional well-versed in liquor, beer and specialty drinks. Diligent about restocking supplies and keeping customer areas clean. Strong team leader and trainer of bar staff. Hospitable bartender committed to maximizing customer satisfaction and beverage sales. . Responsible bartender skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities. Experienced Bartender with 2 years of experience in field. Strong ability to improve team performance and grow bar sales through exceptional customer service and leadership skills. Reliable and hardworking bartender familiar with working alone or with team to serve customers. Experienced in supporting servers, delivering food and bussing tables. Good interpersonal and multitasking skills in fast-paced environments. Hands-on artender successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied.

Skills
  • Beer, wine and soju cocktails
  • Anticipating guest needs
  • Alcohol ordering
  • Outstanding customer service
  • Health codes compliance
  • Safe serving knowledge
  • Suggestive selling
  • Maintaining glassware stock
  • Cash and credit transactions
  • Organizational ability
  • Licensed serve safe and Basset
  • Balancing the cash register
  • Maintaining a clean bar
  • Courteous
  • Cash register operation
  • Employee training
  • Outgoing personality
  • Team building
  • Food service
  • Able to stand 10 hours
  • Food preparation
  • Excellent judgment
  • Service-oriented mindset
Experience
08/2018 to Current Bartender Harris Teeter, Llc | Boone, NC,
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Processed $[Amount] in daily revenue on average day with totals as high as $[Amount] during special events and promotions.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.
  • Inventoried glass and stemware and cut costs [Number]% through effective inventory management.
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Helped drive average ticket increases of [Number]% by upselling customers from shelf to premium brands.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Collected and organized more than $[Amount] in gross revenue and tips on [Timeframe] basis.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
03/2014 to 11/2017 Cashier/Front End Manager Sandestin | Miramar Beach, FL,
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Read weekly sales inserts and monitored price changes.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Inspected items for damage and obtained replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved issues with cash registers, card scanners and printers.
  • Received payments for [Product or Service] and issued receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
07/2005 to 09/2010 Server/manager Denny's | City, STATE,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Worked closely with front-end staff to assist customers.
  • Counted product stock to maintain inventory records.
  • Processed customer payments quickly and returned exact change and receipts.
  • Prepared food, including [Type], [Type] and [Type] items.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Filled beverages and delivered food to customers by [Action].
12/1996 to 06/2005 Server Denny's | City, STATE,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Education and Training
Expected in GED | Kofa High School, Yuma, AZ GPA:
Certifications
  • ServSafe and Bassett

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Resume Overview

School Attended

  • Kofa High School

Job Titles Held:

  • Bartender
  • Cashier/Front End Manager
  • Server/manager
  • Server

Degrees

  • GED

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