Bartender Resume Example Hard Rock Cafe - District Heights, Maryland

BARTENDER

Professional Summary

To be a productive and loyal employee to a company that will allow me to maximize my position and help the company serve the community on a higher level by being professional and respectful to all that will contribute to the company's growth , and also to obtain a position which will enhance my professional growth.

Skills

Natural leader
Clean and organized
Strong work ethic
Passion for customer satisfaction
Excellent trainer
Works well under pressure
Reliable
Courteous and helpful

Operations management
Point of Sale (POS) system operation
Passion for customer satisfaction
Good listening skills
Strategic sales knowledge
Money handling abilities
Staff Scheduling
Conflict resolution techniques

Work History

Bartender 02/2017 to Current
Hard Rock Cafe – Washington ,DC

Kept alcoholic beverages well-stocked and organized to meet expected demands
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Set up glassware, liquor and other necessary supplies for special events.
Maintained accurate cash drawer of $500 per shift.

Restaurant Manager 06/2018 to 07/2020
City Winery DC LLC – Washington ,DC

Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Led and directed team members on effective methods, operations and procedures.
Organized special events in restaurant, including receptions, promotions and corporate luncheons.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
Reconciled cash and credit card transactions to maintain accurate records

Bartender 08/2014 to 02/2017
Matchboxfoodgroup – Washington ,DC

Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender/Restaurant Supervisor05/2011 to 08/2014
Austin Grill DC – Washington ,DC

Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Checked identification to enforce age regulations for alcoholic beverages.
Greeted and maintained relationships with regular customers.
Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings.
Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
Monitored adherence to corporate policies, procedures, and standards as well as industry health and safety regulations.
Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.

Education

High School Diploma06/2010Friendship Pcs Collegiate Academy- Washington, DC

Resume Overview

Companies Worked For:

Hard Rock Cafe
City Winery DC LLC
Matchboxfoodgroup
Austin Grill DC

School Attended

Friendship Pcs Collegiate Academy

Job Titles Held:

Bartender
Restaurant Manager
Bartender/Restaurant Supervisor

Degrees

High School Diploma 06/2010

Bartender Resume Example

Resume Score: 80%

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