Customer-oriented restaurant professional well-versed in liquor, beer and specialty drinks. Diligent about restocking supplies and keeping customer areas clean. Strong team leader and trainer of bar staff. Friendly [Job Title] with expertise in concocting cocktail drinks and alcoholic beverages. Familiarity with numerous drinking-making techniques. Maintains composure when under pressure and tending to [Number]-square-foot [Type] bar. Offering [Number] years of experience in providing patrons with superior service. Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication. Hospitable [Job Title] committed to maximizing customer satisfaction and beverage sales. Talented in re-imagining classic cocktails and providing new culinary spin on [Type] drinks. Expertise in housekeeping and bar maintenance. Responsible [Job Title] skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Skills
Beer, wine and soju cocktails
Extensive spirits knowledge
Alcohol ordering
Maintaining glassware stock
Safe serving knowledge
Outstanding customer service
Health codes compliance
Suggestive selling
Proficient in mixology
Anticipating guest needs
Able to stand 8 hours
Courteous
Maintaining a clean bar
Extensive beer knowledge
Elegant garnish station setup
Cocktail list development
Extensive wine knowledge
Cash and credit transactions
Outgoing personality
Wine and liquor expertise
Service-oriented mindset
Food preparation
Employee training
Excellent judgment
Balancing the cash register
Basic accounting
Organizational ability
Cash register operation
Team building
Experience
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BartenderCedco: The Mill Casino Hotel & Rv Park And Tribal One/Orca Communications – North Bend, OR,
Designed and implemented new cocktails to drive customer interest and sales numbers.
Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
Reduced inventory losses by creating new drink menu items to move older products.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Engaged in small talk with patrons to build rapport and earn repeat business.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Helped drive average ticket increases of [Number]% by upselling customers from shelf to premium brands.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Upsold customers from shelf to premium brands to help boost sales.
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Bartender SupervisorBelmond Ltd – Charleston, SC,
Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
Supervised cleanliness of guest service areas before, during and after service.
Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling [Task].
Executed [Type] bar program to implement new menu rollouts, bolstering revenue.
Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Monitored patrons to keep alcohol consumption in designated areas.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Made product recommendations to customers based on preference, food pairings and special promotions.
Created list of signature beverage items to increase overall revenue and patron loyalty.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Offered preferred tables and other special accommodations to VIP customers.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Engaged in small talk with patrons to build rapport and earn repeat business.
Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.
Planned and updated menus to capitalize on changing trends in customer preferences.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Upsold customers from shelf to premium brands to help boost sales.
Worked with management to plan and implement special events to boost customer numbers and profits.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Reduced inventory losses by creating new drink menu items to move older products.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed up to [Number] customers per shift while simultaneously assisting [Number] restaurant servers.
Stocked bar with beer, wine, liquor and related supplies.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Inventoried glass and stemware and cut costs [Number]% through effective inventory management.
Helped drive average ticket increases of [Number]% by upselling customers from shelf to premium brands.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
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Head BartenderMhc Equity Lifestyle Properties – Columbus, TX,
Delivered drink service at busy restaurant and served over [Number] guests nightly.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
Created signature cocktails to complement seasonal menu changes and drive bar revenue.
Reorganized bar stations to streamline overall efficiency and service flow.
Worked with management to plan and implement special events to boost customer numbers and profits.
Taught team members effective procedures and performance strategies to support profitable and successful bar operations.
Made product recommendations to customers based on preference, food pairings and special promotions.
Promoted products to customers to enhance bill totals with high-profit items.
Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Engaged in small talk with patrons to build rapport and earn repeat business.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Created [Number] new specialty cocktails for the menu while encouraging other bartenders to create recipes.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Upsold customers from shelf to premium brands to help boost sales.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Hired and trained staff to provide every customer outstanding service while strictly adhering to inventory controls.
Handled complaints and disputes from customers to promote customer satisfaction.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Accurately and efficiently handled cash drawer of $[Number] during each shift.
Inventoried stock every [Timeframe] to identify loss points and maintain accurate records.
Stocked bar with beer, wine, liquor and related supplies.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Managed intoxicated guests and followed alcohol awareness procedures.
Provided bar services for numerous public and private events.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Maintained spotless, well-stocked bar organized and ready for any customer demand.
Offered preferred tables and other special accommodations to VIP customers.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Cleaned establishment, printed sales reports, counted cash drawers, and took inventory to prepare bar for next shift.
Ordered and maintained inventory of bar products and ingredients, including liquor, beer, soft drinks and garnishes.
Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
Performed general cashiering duties, such as authorizing payments and collecting on tabs.
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HostessEmbassy Suites – City, STATE,
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Enhanced guests' experiences by fulfilling special requests during visits.
Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Tracked seated guests and available seating using [System].
Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
Monitored dining area to assess server capacity and accurately estimate wait times.
Notified servers after seating parties in section for prompt service.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Calculated charges, issued table checks and collected payments from customers.
Cleaned and restocked front counter areas, got change for register and checked server supplies.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Handled up to $[Amount] of card and cash transactions daily, accurately keeping payment records and investigating irregularities.
Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
Managed closing duties, including restocking items and reconciling cash drawer.
Set up and decorated menu marketing boards with current specials information and drink features.
Education and Training
Expected in 1997
GED: Kankakee Community College - Kankakee, IL GPA:
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