Experienced Bartender with 4 years of experience in field. Improve team performance and grow bar sales through exceptional customer service and leadership skills.
Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication.
Skills
Teamwork and Professionalism
Handling Difficult Customers
Interpersonal Relationships
Cleaning and Sanitizing
Multitasking and Prioritization
Food and Beverage Service
Identification and Compliance
Hospitality and Guest Service
Cocktail Service
Monitoring Alcohol Consumption
Honest and Dependable
Friendly and Outgoing
Collaboration and Teamwork
Self-Motivated
Experience
Bartender, 12/2018 - 08/2021 Eataly – Los Angeles, CA,
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Trained new bartenders on drink preparation and upselling techniques.
Maintained list of ride services for inebriated customers.
Poured wine, beer and cocktails for patrons.
Stocked bar with beer, wine, liquor and related supplies.
Prepared new garnishes, juices and other perishables daily.
Received cash and card payments for balances owed.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Bartender, 08/2016 - 07/2018 Eataly – Boston, MA,
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Trained new bartenders on drink preparation and upselling techniques.
Maintained list of ride services for inebriated customers.
Poured wine, beer and cocktails for patrons.
Talked easily with patrons to build rapport and earn repeat business.
Stocked bar with beer, wine, liquor and related supplies.
Prepared new garnishes, juices and other perishables daily.
Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes.
Created rapport with new and returning patrons to foster guest satisfaction.
Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Received cash and card payments for balances owed.
Kept supplies stored in proper locations according to health code standards.
Monitored patron alcohol consumption to encourage safety.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Made alcohol and beverage orders for clients.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Created signature beverages to increase revenue and patron loyalty.
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