Barista resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Successful Customer Service Associate with four years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.
Skills
Display Maintenance
Machinery Troubleshooting and Maintenance
Inventory Management
Customer Service
Coordinating Orders
Food Serving and Preparation
Detail-Oriented ( the presentation of every drink is so important to me)
Payment Processing
Workstation Maintenance
Coffee Machine Demonstrations
Stocking Supplies and Retail Products
Product Advertising
Calm Under Pressure
Team Leadership
Staff Training
Active Listening
Attention to Detail
Creative Problem Solving
Responding to Difficult Customers
Understanding Customer Needs
Customer/Resident Data Confidentiality
Time Management
Microsoft Office Suite
Patient and Empathetic
Sales Targeting
Sales trends
Relationship building
Work History
Barista, 09/2020 - Current Space Exploration Technologies – Mountain View, CA,
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Recommended products based on solid understanding of individual customer needs and preferences.
Maintained supply levels in counter and customer areas to meet typical demands.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Constantly expanded personal knowledge of coffee styles and varieties.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Engendered customer loyalty by remembering personal preferences and allergy information.
Educated coworkers and customers about new products.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Cleaned counters, machines, utensils and seating areas daily.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Set and achieved goals for professional development and advancement.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Made and served brand-specific café beverages per day with speed, quality and consistency.
Developed and demonstrated skillful and creative latte art to engage customers.
Prioritized drink requests while managing interruptions.
Sales Teammate, 11/2020 - 03/2021 Under Armour, Inc. – Boston, MA,
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Increased sales by constantly showing new product.
I made sure to advertise our product by purchasing and styling the clothing items that I loved.
I modeled for the store and approved of having my pictures be advertised.
Helped style the guests.
I made sure to complete all tasks that were given to me by the end of my shift.
I helped with photography and styling for their Facebook and Instagram page.
I made sure to check my sales and performance levels regularly.
Checked out guests at the register and made sure their items were nicely folded.
Packaged and shipped the items that were purchased by our guests online.
Dietary Aide, 08/2018 - 04/2020 Capital Health Services - Sunnyslope – Bowerston, OH,
Served meals to residents in accordance with established schedules and dietary procedures.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Arranged tray and or table settings with proper tableware, condiments and tray card.
Reported and documented resident changes in consumption or behaviors.
Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
Maintained strict levels of cleanliness for tables, floors and prep areas.
Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Got to know the residents very well and cared for them.
Cashier, 07/2017 - 04/2018 Lkq – Austin, TX,
Worked flexible schedule and extra shifts to meet business needs.
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
Worked closely with shift manager to solve problems and handle customer concerns.
Greeted over 50 customers per day and communicated effectively to obtain accurate orders.
Handled money properly and rarely ever made mistakes.
Brought out the customers food and made sure they had everything they had ordered.
I was very patient and if there was a very a problem I made sure to ask for help from the manager.
Education
No Degree: AA, Expected in - Iowa Central Community College - Fort Dodge, IA GPA:
High School Diploma: , Expected in 05/2019 - Storm Lake High School - Storm Lake, IA GPA:
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