Barista Resume Example
Love this resume?Build Your Own Now
BARISTA
Professional Summary
Versatile customer service member with over 10 years of friendly and professional experience with the public and 7 years of hospitality experience. Experienced with interacting with guests and customers one-on-one on a daily basis. Successful at meeting customer needs and relieving any issues a guest might have. Provides prompt and friendly service to maintain customer satisfaction.
Skills
|
|
Work History
10/2018 to 03/2020
BaristaSpace Needle – Seattle , WA
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Complied with standards for merchandising, stocking and storing product.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Elevated customer loyalty by responding to verbal and nonverbal cues to resolve customer issues.
- Prevented sickness and maintained store professionalism by cleaning and sanitizing work areas several times a day.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils and seating areas daily.
- Sanitized Steaming Tins and Brewing Equipment and wiped down counters and tables to prevent spread of germs.
- Educated coworkers and customers about new products.
- Memorized recipes for a dozen or more specialty coffee beverages and seasonal offerings.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
06/2013 to 10/2018
Banquet HousemanHei Hotels & Resorts – Houston , TX
- Reset ballrooms, meeting spaces and banquet areas for future functions by disassembling tables and chairs, removing wall decorations and properly storing equipment.
- Gathered and removed used linens from tables to prepare for cleaning.
- Set up several events and meeting rooms per day by emptying garbage receptacles, straightening chairs and restocking materials such as pens and note pads.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Provided attentive service and proactively assessed guest needs.
- Greeted customers and answered any questions.
- Monitored dining room inventory and replenished as necessary.
- Assisted customers with carry-out service.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Assisted wait staff with timely food delivery and guest requests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
12/2011 to 06/2013
Customer Service AssociateMacom – Hillsboro , OR
- Requested official identification for Kohl's Charge purchases and verified details, consistently meeting strict legal standards.
- Distributed information to in-store guests and answered questions to serve needs and drive sales.
- Assembled completed orders and processed accurate payments to minimize accounting errors.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Educated customers on promotions to enhance sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
07/2008 to 12/2011
Sales Floor AssociateDollar Tree – Muskegon , MI
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Education
No DegreeIllinois Central College - City, State
05/2005
High School Diploma
East Peoria Community High School - City, State
East Peoria Community High School - City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Length
- Measurable results
Resume Overview
School Attended
- Illinois Central College
- East Peoria Community High School
Job Titles Held:
- Barista
- Banquet Houseman
- Customer Service Associate
- Sales Floor Associate
Degrees
- No Degree
High School Diploma
Similar Resumes
