Successful customer service oriented individual offering 3 years of diversified experience. Fast worker who always goes the extra mile to sell more and keep customers happy. Result-oriented individual dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations.
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Multi-tasking
Recognized by peers and management at Starbucks for going above and beyond normal job functions.
Provided prompt, efficient, friendly, and quality service at all times.Accurately balanced cash register at all times.Maintained stock levels to prevent shortages of critical items.Maintained a positive working relationship with fellow staff and management. Prepared and served delicious espresso and coffee drinks according to memorized recipes.Routinely thoroughly cleaned the coffee and espresso machines.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.Took necessary steps to meet customer needs and effectively resolve food or service issues. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Took initiative to find extra tasks when scheduled duties were completed.
Worked as a team member performing cashier duties, product assistance and cleaning. Recommended, selected and helped locate oriental carpets based on customer needs and desires. Stocked and rotated carpet inventory regularly.
Greeted and directed fans to their destination and provided general information. Gave away promotional sporting items to incoming and outgoing fans. Painted faces of children and adults at the touch down center.Trained new YouthForce fan support hires. Assisted supervisor with special projects with fan giveaways. Performed office duties at the boys and girls club main location.
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School Attended
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