LiveCareer-Resume

barista resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking sales associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest with solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Accomplishments
  • Received three pair raises in a six month period while working as a sales associate at Don Quijote.
  • Was trusted to train and direct incoming dining attendants and cashiers while employed at Shakey's Pizza Parlor.
  • Received 5 star ratings for customer service via yelp while working as a Barista at Hulashake for drink knowledge and cultural background on store and products.
  • Highly dependable for attendance and often picked up extra and emergency shifts whenever possible.
Skills
  • Hospitality and Professionalism
  • Workstation Maintenance
  • Stocking Supplies and Retail Products
  • Product Advertising
  • Coffee and Tea Preparation
  • Coordinating Orders
  • Customer Retention
  • Food Serving and Preparation
  • Menu Memorization
  • Equipment and Store Cleaning
  • Equipment Checks and Assessments
  • Ability to Adapt
  • Communications Strategies
  • Guest Satisfaction
  • Counter Restocking
  • Billing and Payment Processing
  • Drink Consistency
  • Credit Card Transactions
  • Individualized Instruction
  • Soft Selling
  • Safe Work Practices
  • Oral Comprehension
  • Customer Needs Assessment
  • POS System Operations
  • Upselling Techniques
  • Cash Handling
  • Sales Trends
  • Verbal and Written Communication
  • Customer Service
  • Speaking Clearly
  • Credit and Cash Transactions
Work History
07/2016 to 12/2016
Barista Kootenai Medical Center Cda, ID,
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Memorized recipes for specialty tea beverages and seasonal offerings.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Constantly expanded personal knowledge of drink styles and varieties.
11/2015 to 06/2016
Cashier Coborn's Iron Mountain, MI,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted an average of 50-100 patients per day.
  • Reviewed weekly sales ads and monitored price changes.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Solicited customers to purchase loyalty and item protection plans.
09/2013 to 01/2016
Dining Attendant Bass Pro Shops Flippin, AR,
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
  • Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
  • Set up and broke down buffet and other self-service areas, organizing components logically.
  • Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored dining room inventory and replenished as necessary.
  • Engaged in suggestive selling and other sales techniques.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Expected in 02/2021 to to
GED:
Kapolei High School - Kapolei, HI,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Kapolei High School

Job Titles Held:

  • Barista
  • Cashier
  • Dining Attendant

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: