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Barista Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.

Efficient [Job Title] with strong interpersonal and communication skills. Handles money, food and diverse customer needs without losing focus or sacrificing service quality. Current [Type] certification. Reliable Barista able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Talented Barista with robust history of excellent customer service in large coffee shops. Accustomed to amiably taking orders and making delicious specialty drinks for satisfied customers. Comfortable working in high volume service environments. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Handling credit transactions
  • Multitasking
  • Solid problem solver
  • Active listener
  • Conflict mediation
  • Cooperative team player
  • Engaging personality
  • Strong leadership capability
  • Calm under pressure
  • Speedy and efficient
  • Analytical
  • Computer skills
  • Critical thinking
  • Decision-making
  • Flexible
  • Risk management evaluation background
  • Strong sense of banking ethics
  • Excellent communication skills

  • MS Office proficient
  • Exceptional customer service
  • Sales expertise
  • Reliable
  • Strong work ethic
  • Account management
  • Customer support
  • Report creation
  • Direct sales
  • Quality assurance controls
  • Technologically savvy
  • Employee coaching
  • Data evaluation

Experience
Barista, 09/2018 to Current
Sage Hospitality Resources, Llp Washington, DC,
  • Greeted over [Number] customers daily, answered questions and recommended drinks and pastries. Superior Customer Service
  • Prepared more than [Number] drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Received and accurately processed customer payments.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Resolved customer disputes with tact and professionalism.
  • Maintained calm demeanor during high-volume periods and special events. (New year's promo)
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Addressed and resolved customer concerns by [Action] and [Action] to maintain brand loyalty.
  • Listened to customer desires and needs to recommend optimal products.
  • Maintained highest standards of conduct and service to support company reputation.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Host, 04/2017 to 12/2017
Noble House Hotels And Resorts Seattle, WA,
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Answered telephone to provide dining information and take party reservations.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Notified server after seating parties in section to facilitate prompt service.
  • Monitored dining area to assess server capacity and estimate wait times.
Athletic Team Manager, 08/2013 to 12/2016
Skyline Corporation Mcminnville, OR,
  • Filmed all CNU Men’s Soccer matches.
  • Assisted in the live streaming process for games.
  • Assisted in the Juggle for Hunger Fundraiser (2013/14) event.
  • Maintain Team Social Media sites.
  • Solved problems, handled escalated issues and mitigated risks.
  • Oversaw daily workloads and workflow for smooth operations.
  • Supervised and monitored team productivity by observing daily activities such as [Task].
  • Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
  • Inputted customer data into [Software] system, safeguarding financial and personal information to avoid breaches.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Optimized productivity, streamlined program efficiency, and boosted profitability.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
  • Generated reports to assess performance and make adjustments.
Siding Installer, 05/2014 to 08/2016
Del's Roofing & Siding City, STATE,
  • Cut timber, vinyl, and and other wooden materials according to measured dimensions.
  • Calculated accurate material estimates to create quotes for clients with [Number]% accuracy.
  • Examined buildings and project specifications to determine measurements and dimensions.
  • Collaborated with others to discuss new [Type] opportunities.
  • Achieved cost-savings by developing functional solutions to [type] problems.
  • Safely operated power saws, planers, jointers, routers and pneumatic equipment for [Number] days without accident.
Education and Training
Bachelor of Science: Finance, Expected in 12/2016
to
Christopher Newport University - Newport News, VA
GPA:
  • Minor in [Subject]
  • Completed professional development in [Subject]
  • [Number] GPA
  • Major in [Subject]
  • Completed coursework in Principles of Financial and Managerial Accounting, Management Information Systems, Business Law, Strategic Management, Writing for the Profession, Portfolio & Risk Management, Intermediate Corporate Finance, Principles of Investment, Financial Strategy & Policy, Introduction to Computing
High School Diploma: , Expected in 06/2012
to
Deep Creek High School - Chesapeake, VA
GPA:
  • [Honor's Society Name] Member
  • Ranked in Top [Number]% of class
References
  • References and Transcripts available upon request.
Websites, Portfolios, Profiles
  • https://www.linkedin.com/in/david-patterson-a603837a/

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Resume Overview

School Attended
  • Christopher Newport University
  • Deep Creek High School
Job Titles Held:
  • Barista
  • Host
  • Athletic Team Manager
  • Siding Installer
Degrees
  • Bachelor of Science
  • High School Diploma

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