Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

High-energy student currently finalizing Undergraduate diploma in Social Justice and Criminology and prepared to contribute abilities to a Criminal Justice role while further developing acquired skills and gaining real-world experience. Highly organized, responsible and well-versed in Microsoft Office Suite. Positively impact operations with top-notch communication and critical thinking skills.

  • Microsoft Office Suite
  • Research
  • Documentation and reporting
  • Great critical thinking skills
  • Ability to remain organized
  • Excellent interpersonal abilities
  • Active listening skills
  • Team collaboration
  • Memorization and recall
  • Critical Thinking
  • Creative questioning
  • Skill building
  • Punctual
  • Time management
  • Conflict resolution
  • Teaching/tutoring
  • Creative learning strategies
  • Disease prevention and intervention
  • Seasoned in medical clinical procedures
  • Strong presentation skills
  • Professional bedside manner
  • Analytical thinking
  • Interpersonal communication
  • Knowledge of juvenile justice system
  • Public speaking ability
Work History
02/2019 to Current Barista and Waitress Concord Hospitality | East Rutherford, NJ,
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Created over 50 drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Memorized ingredients and recipes for 16 specialty drinks.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Served individually made coffee drinks to over 50 customers daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
05/2018 to 08/2018 Cashier Aimbridge Hospitality | Albany, NY,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Promoted customer loyalty and consistent sales by delivJessicag friendly service and knowledgeable assistance.
  • Assisted customers by answJessicag questions and fulfilling requests.
  • Replenished toppings, cups, spoons, and yogurt and organized shelves, racks and bins for optimal appearance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
08/2015 to 08/2016 Cashier and Cook Domino's Pizza | City, STATE,
  • Completed training to learn additional techniques for making new and seasonal items.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquitte.
  • Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
  • Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Safely operated pizza oven and other kitchen equipment.
  • Cleaned food preparation areas, tools and equipment.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Assisted guests, including offJessicag personable greetings and taking orders.
  • Performed cash register operations by applying coupons, giving customer totals and handling cash and credit card payments.
03/2018 to 12/2018 Desk Assistant Work Study | City, STATE,
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Checked visitor's identification and signed them in to the appropriate room.
Expected in Bachelor of Science | Undergraduate Calhoun Community College, Huntsville, AL, GPA:
  • 3.27 GPA
  • Dual enrollment and summer courses
  • Microcomputer Applications I
  • Public Speaking
  • Anatomy and Physiology I
  • Introduction to Philosophy
Expected in 05/2017 High School Diploma | Sparkman High School, Harvest, AL GPA:
  • Member of Sparkman Medical Academy
  • Member of HOSA; Competed in Pathophysiology, qualified for the 2016-2017 Alabama State Conference
  • Member of National Society of High School Scholars
  • Recipient of EOD Warrior Foundation Scholarship
  • Recipient of Delta State University Academic Scholarship
  • Recipient of Ia Drang Grant
  • Coursework in CPR, First Aid and CERT
Expected in 08/2020 Bachelor of Science | Social Justice and Criminology Delta State University, Cleveland, MS GPA:
  • Coursework in Criminal Forensics, Civil and Criminal Law, Ethics of Social Justice and Criminology, Judicial Process, Race Crime and the Law, Philosophy and Organization of Corrections, Methods of Social Research and Criminology
  • 3.28 GPA
  • President's List Fall 2019
  • Member of The National Society of Leadership and Success (Sigma Alpha Pi)
  • Wrote an in-depth, 80-word piece fictional novel titled "Brother, Sister"; published with America Star Books in 2013 at the age of 14
  • Wrote an in-depth, 100-word piece fictional novel titled "Kevin, Katrina", which served as the sequel to "Brother, Sister"; published with America Star Books in 2014 at the age of 15.
  • Competed in the 2016-2017 HOSA Competition in Pathophysiology; qualified for the Alabama State Competition and placed 4th in the state.

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School Attended

  • Calhoun Community College
  • Sparkman High School
  • Delta State University

Job Titles Held:

  • Barista and Waitress
  • Cashier
  • Cashier and Cook
  • Desk Assistant


  • Bachelor of Science
  • High School Diploma
  • Bachelor of Science

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