Barista resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Motivated college student with great understanding of communication. Dedicated to making real-world contributions and expanding knowledge through great communication and business skills. Proven ability to work hard while maintaining professionalism.

  • Business operations
  • Relationship development
  • Team management
  • Team building
  • Supervision
  • Communications
  • Customer service
  • Problem resolution
  • Planning and coordination
08/2019 to Current
Barista Global Partners Lp Revere, MA,
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Maintained highest standards of conduct and service to support company reputation.
  • Described menu items to customers and suggested products based on stated preferences.
  • Resolved customer disputes with tact and professionalism.
  • Listened to customer desires and needs to recommend optimal products.
09/2018 to Current
Kennel Attendant City Of Redlands Redlands, CA,
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Maintained clean and orderly play yards, kennels and cages.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like nature walks, play sessions, pet toys and treats.
06/2017 to 08/2018
Server Glendale Dining Services Springfield, MA,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
03/2016 to 06/2017
Hostess Healthcare Services Group Farmington, ME,
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Answered questions about food and order statuses for waiting customers.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education and Training
Expected in 05/2017
High School Diploma:
Scavo High School - Des Moines, IA,
  • 3.5 GPA
  • Awarded Sarah Cline Scholarship
  • Graduated With Honors
  • Phoenix Club Member
Expected in 08/2019
Associate of Arts:
Des Moines Area Community College - Des Moines, IA,
  • 3.35 GPA
  • Dean's List Honoree Spring 2019
  • President's List Honoree Fall 2018
Expected in 12/2020
Bachelor of Arts: Criminal Justice
Iowa State University - Ames, IA
  • 3.13 GPA
  • Minor in Sociology
  • Minor in Political Science

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Resume Overview

School Attended

  • Scavo High School
  • Des Moines Area Community College
  • Iowa State University

Job Titles Held:

  • Barista
  • Kennel Attendant
  • Server
  • Hostess


  • High School Diploma
  • Associate of Arts
  • Bachelor of Arts

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