Barista resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Motivated college student with great understanding of communication. Dedicated to making real-world contributions and expanding knowledge through great communication and business skills. Proven ability to work hard while maintaining professionalism.
Skills
Business operations
Relationship development
Team management
Team building
Supervision
Communications
Customer service
Problem resolution
Planning and coordination
Experience
08/2019 to Current
BaristaGlobal Partners Lp – Revere, MA,
Educated customers on beverage menu items and provided samples of daily brews.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Maintained highest standards of conduct and service to support company reputation.
Described menu items to customers and suggested products based on stated preferences.
Resolved customer disputes with tact and professionalism.
Listened to customer desires and needs to recommend optimal products.
09/2018 to Current
Kennel AttendantCity Of Redlands – Redlands, CA,
Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Maintained clean and orderly play yards, kennels and cages.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like nature walks, play sessions, pet toys and treats.
06/2017 to 08/2018
ServerGlendale Dining Services – Springfield, MA,
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
03/2016 to 06/2017
HostessHealthcare Services Group – Farmington, ME,
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Monitored dining area to assess server capacity and accurately estimate wait times.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Answered questions about food and order statuses for waiting customers.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education and Training
Expected in 05/2017
High School Diploma: Scavo High School - Des Moines, IA, GPA:
3.5 GPA
Awarded Sarah Cline Scholarship
Graduated With Honors
Phoenix Club Member
Expected in 08/2019
Associate of Arts: Des Moines Area Community College - Des Moines, IA, GPA:
3.35 GPA
Dean's List Honoree Spring 2019
President's List Honoree Fall 2018
Expected in 12/2020
Bachelor of Arts: Criminal Justice Iowa State University - Ames, IA GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.