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Barista Resume Example

Resume Score: 80%

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BARISTA
Professional Summary

Although I am young I have worked in the service industry for the entirety of my work experience. I thoroughly enjoy serving tables because I like the human connection and the small but meaningful interactions you can have with strangers. I have always been a hard worker, and I am incredibly good at overcoming adversity. I have been in 3 very different restaurant environments: a new and growing restaurant, an established yet still growing restaurant chain, and a brand new 'trying to figure out what is going on' restaurant. I like to think that I can thrive in any environment you can put me in because I am always excited to learn new things.

Skills
  • Beverage preparation
  • Product Displays
  • Soft Selling
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Coffee Machinery
  • Cleaning
  • Adaptive and Creative
  • Food Running
  • Sales expertise
  • Order Delivery Practices
  • Order Accuracy
  • High-Volume Dining
  • Food running
  • Excellent Communication Skills
Work History
11/2020 to 01/2021BaristaCompany Name | City, State
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Elevated customer loyalty by using strong multi-tasking and communication abilities to resolve customer problems.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every half hour/hour.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Delivered food items to tables ensuring each restaurant patron received correct order.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Answered questions from restaurant patrons regarding menu items.
10/2019 to 11/2020ServerCompany Name | City, State
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
03/2017 to 10/2019ServerCompany Name | City, State
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
12/2016 to 12/2017CashierCompany Name | City, State
  • Counted cash in register drawer at beginning and end of shift.
  • Operated [Type] register system to process new purchases, item returns and merchandise exchanges.
  • Greeted customers and responded to requests for information.
  • Performed cash, card and check transactions to complete customer purchases.
Education
05/2018High School DiplomaScience Hill High School, City, State
No Degree | Early Childhood EducationEast Tennessee State University

Could not pay for my tuition as I was paying for it myself.

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Resume Overview

School Attended

  • Science Hill High School
  • East Tennessee State University

Job Titles Held:

  • Barista
  • Server
  • Cashier

Degrees

  • 05/2018 High School Diploma
    No Degree | Early Childhood Education

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