Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Personable barista enjoys engaging with people from all walks of life. Knowledgeable in all types of brews and concoctions. Consistently delivers exemplary customer service. Positive attitude coupled with ability to remain calm and composed in busy work settings.

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.

Seasoned individual committed to delivering shipments safely while meeting tight deadlines. Comfortable working on-call and lifting up to 78 pounds. Reliable professional with clean driving and perfect attendance record.

Skills
  • Up-selling
  • Safe food handling practices
  • Coffee expertise
  • Credit card transactions
  • Espresso machine operation
  • Cash register operation
  • Solid problem solver
  • Food preparation
  • Team player
  • Active listener
  • Calm under pressure
  • Flexible
Experience
Barista, 09/2019 to Current
Omni HotelsTucson, AZ,
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Listened to customer desires and needs to recommend optimal products.
  • Memorized official and off-menu coffee and tea preparations.
  • Greeted over 100s of customers daily, answered questions and recommended drinks and pastries.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Brewed approximately 50 batches of coffee per 10 Mintues, keeping watchful eye on levels to avoid empty machines during peak shop hours.
Delivery Driver, 09/2020 to 03/2021
WinebowGilroy, CA,
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Verified order details at distribution center and customer locations to prevent errors.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded, balanced and secured product to safely transport goods.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
Cashier, 09/2016 to 04/2018
Pcc Natural MarketsCo-Op Office - Seattle, WA,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
Cashier, 09/2015 to 01/2017
Pcc Natural MarketsView Ridge - Seattle, WA,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and obtained replacements for customers.
Education and Training
High School Diploma: , Expected in 05/2017
Innovative Arts Academy Charter School - Catasauqua, PA
GPA:

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Resume Overview

School Attended

  • Innovative Arts Academy Charter School

Job Titles Held:

  • Barista
  • Delivery Driver
  • Cashier
  • Cashier

Degrees

  • High School Diploma

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