Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Links
https://zimtbun.wixsite.com/portfolio
Professional Summary
Motivated restaurant crew member with excellent standards with handling food and preparation. Proficient in preparing drinks, stocking supplies and cleaning surfaces. Focused on boosting and maintaining customer satisfaction through efficient and upbeat service. Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated and efficient individual with 1-year background handling food and drink preparation, managing cleanliness and sanitation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Skills
Beverage preparation
Sandwich Preparation
Food Preparation and Safety
Coffee Machinery
Cleaning
Graphic design
Professional demeanor
Food preparation
Soft Selling
Menu Memorization
Exceptional Customer Service
Conflict Resolution
Adaptive and Creative
POS system experience
Opening and closing duties
Work History
02/2020 to Current
BaristaTwice Daily – Murfreesboro, TN,
Created over 30+ drinks in average shifts with consistently positive customer satisfaction scores.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every 30 Minutes.
Recommended products based on solid understanding of individual customer needs and preferences.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Listened carefully to customer requests and created personalized, delicious beverages.
Prepared more than 4 batches of coffee per 8 hour shift, monitoring levels to avoid empty machines during peak shop hours.
Cleaned counters, machines, utensils and seating areas daily.
Complied with standards for merchandising, stocking and storing product.
Constantly expanded personal knowledge of coffee styles and varieties.
Educated coworkers and customers about new products.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cultivated ability to recall customers' names and address each by name.
09/2019 to 11/2019
Crew MemberGetgo – Noblesville, IN,
Recommended products based on solid understanding of individual customer needs and preferences.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas at every chance.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Maintained supply levels in counter and customer areas to meet typical demands.
Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Memorized recipes for every specialty coffee beverages and seasonal offerings.
Complied with standards for merchandising, stocking and storing product.
Cleaned counters, machines, utensils and seating areas daily.
Educated coworkers and customers about new products.
Constantly expanded personal knowledge of coffee styles and varieties.
Controlled line and crowd with quick, efficient service.
Engendered customer loyalty by remembering personal preferences and allergy information.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Prioritized drink requests while managing interruptions.
Accurately took to-go and special orders via phone daily.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Trained as a crew member and provided back-up coverage to provide customers with optimal support.
Worked closely with barista's to solve problems and handle customer concerns.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers with special services, account updates and promotional options.
01/2019 to 04/2019
Restaurant Team MemberNoodles World Kitchen – Sandy, UT,
Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Managed food resources, memorized orders and coordinated service in a 15-table restaurant.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Maintained order efficiency and accuracy through clear communication with fellow kitchen staff.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Stayed up-to-date on menu changes.
Supervised loading and unloading of dirty dishes and utensils onto organized busing trays for streamlined cleaning and storage.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Processed orders and sent to kitchen employees by wrapping or preparing food for to-go orders, or for dine in.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Education
Expected in 05/2024
Bachelor of Arts: Illustration Milwaukee Institute of Art Design - Milwaukee, WI GPA:
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