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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Experienced Barista enthusiastic about producing superbly made coffee. Personable and positive. Ready to serve customers at local coffee shops.

Skills
  • Multitasking
  • Cash register operation
  • Calm under pressure
  • Speedy and efficient
  • Team player
  • Espresso machine operation
  • Up-selling
Experience
Barista, 09/2020 - Current
Holiday Inn Club Vacations Flint, TX,
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Maintained highest standards of conduct and service to support company reputation.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Weighed, ground and packed coffee per customer orders.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Developed knowledge of growing practices and flavor profiles for teas.
  • Decreased food and utensil waste by waste separation and recycling.
Crew Member, 05/2021 - 07/2021
Planet Fitness Danvers, MA,
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.
  • Restocked supplies, removed trash and cleaned areas.
  • Verified orders and bagged items for easy transport.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
Waitress, 05/2017 - 05/2021
Aramark Corp. Holyoke, MA,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Cleared table and bussed dishes to allow for quick setups.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Documented food orders and ran items to guest tables in dining room.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Relayed orders and special requests to cooks.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Washed buffet, restaurant and banquet items and arranged silverware, dishes, cooking utensils, equipment and displays.
Bakery Assistant, 06/2019 - 09/2019
Wegmans Food Markets, Inc. State College, PA,
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Washed preparation utensils, tools and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.
  • Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
  • Baked scones, cookies, cakes and other baked goods under direction of the Baker.
  • Followed recipes to mix dough in batches sufficient for daily production quota.
  • Prepared pastry creams, fillings, icing, chocolate mousse and other components used in decorating and filling baked goods.
  • Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
Education and Training
High School Diploma: , Expected in 07/2020
-
Sabetha High School - Sabetha, KS
GPA:
Bachelor of Arts: Theatre, Expected in
-
Kansas State University - Manhattan, KS,
GPA:

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Resume Overview

School Attended

  • Sabetha High School
  • Kansas State University

Job Titles Held:

  • Barista
  • Crew Member
  • Waitress
  • Bakery Assistant

Degrees

  • High School Diploma
  • Bachelor of Arts

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